Senior Delivery Manager, Intent HQ
$170-195k
Customer intelligence platform
Job no longer available
Customer intelligence platform
101-200 employees
Job no longer available
$170-195k
101-200 employees
Company mission
To help organisations have more genuine relationships with their customers by using data and machine learning to understand them on a human level.
Role
Who you are
- The ideal candidate will exhibit a collaborative, proactive approach to their work and possess a keen ability to translate project requirements into transformative outcomes
- Ability to lead transformational change within complex, large enterprises
- Working with and inspiring excellent relationships with delivery partners, navigating a variety of company cultures
- Strong experience and understanding of strategic and leading edge technology, particularly data and analytics
- Technology curious and savvy
- Highly skilled and certified in a variety of waterfall and Agile project management methodologies and programme management tools
- Strong competence in creating and leading:
- Governance and reporting structures
- Stakeholder management
- Requirements elicitation, definition and analysis
- Scope definition, estimations and prioritisation
- Scope & change management
- Cost & budget management
- Time management & progress reporting
- Integration management
- QA and test management
- Highly effective meeting and workshop design and lead- your presence carries the room and ensures outputs deliver beyond expectations
- Excellent people and delivery management
- Customer analytics, systems and/or data background
- Experience as a Project / Delivery Manager at a technology/consulting company, delivering to enterprise clients
- Experience in complex environments, and collaborative delivery partnerships
What the job involves
- We are currently seeking a dynamic and motivated Project Manager/Delivery Manager to lead our business critical projects, ensuring their successful delivery
- This role will involve taking ownership of assigned projects, overseeing them from initiation to closure, and ensuring alignment with both client objectives and organisational goals
- Lead engagement with multiple stakeholders regarding all delivery components in scope
- Identify and triage potential issues & devise strategy to tackle obstacles that pose a risk to the delivery programme
- Leading the coherent delivery against the project plan
- Creation and maintenance of programme artefacts
- Establish, influence and manage stakeholders and their expectations at the most Senior levels
- Lead internal and client reporting
- Competent, timely and mature issue resolution
- Proactive and judicious risk and decision management
- Lead a passion within the company for delivering impactful solutions
- Collaborate with an international team across the EU, US & Israel
- Lead and manage stakeholders through the project life-cycle/transformational flow
- Manage the day-to-day planning, tracking and reporting
Our take
Big businesses collect billions of customer data points including purchases, locations, page views, and phone calls - but most of this data isn't very useful on its own. On top of this, most businesses don’t have the ability to easily combine such diverse data, let alone make sense of it in real-time.
Intent HQ aims to solve this problem with it's privacy-first Customer Intelligence Platform created for Service Providers to manage their user data. Enabling 1-to-1 personalisation at scale, it empowers deep understanding of customers from data, making that data actionable and valuable.
Intent HQ's unique selling point is that it uses cutting-edge AI to fuel this understanding of customers. In fact, it has the ability to rank and quantify someone’s interests with such granularity that it knows, for example, that a person prefers a brand over another brand by a factor of 0.3.
According to Jonathan Lakin, Intent HQ's CEO, the end result of this interest-driven insight is marketing that is more relevant, personal and effective. A merger with Anagog, an edge AI customer engagement platform, will enable Intent HQ to leverage the powers of generative AI to provide even more relevant and personalised interactions.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (2 rounds)
Apr 2015
$4.8m
EARLY VC
May 2014
$6.6m
EARLY VC
Total funding: $11.4m
Company benefits
- 26 days + Public Holidays
- Flexible Working
- Hybrid Working Policy
- Personal Development Opportunities
- Mental Health Counselling
- Family Friendly Benefits
- Company Events
- Company Socials
- Pension Scheme
- Life Insurance
- Income Protection
- Complimentary Breakfast (when in office)
- Cycle to Work Scheme
Company HQ
Fitzrovia, London, UK
Leadership
Jonathan Lakin
(CEO)Previously Managing Director EMEA at Whitelight Systems for 5 years and Angel Investor at Rights Marketing Company for 7 years.
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