Solution Engineer, Gong
$176-220k
More information about location
AI OS for revenue teams
Open for applications
AI OS for revenue teams
1001+ employees
Open for applications
$176-220k
More information about location
1001+ employees
Company mission
To empower companies to unlock their full revenue potential.
Role
Who you are
- 8+ years of experience in Solutions Engineering, Field Engineering, Sales Engineering, or similar roles
- Strong full-stack engineering skills, and experience writing production-level code
- Proven ability to communicate complex technical solutions clearly to both technical and non-technical stakeholders
- Experience working directly with Sales, Partnerships, or Go-To-Market teams to support and close strategic deals
- A track record of collaborating with product and engineering teams to influence product direction based on customer needs
- Comfortable working with senior business leaders and C-level stakeholders
- Willingness to travel for key client meetings (10–20%)
- Prior experience in SaaS and/or revenue technology is highly preferred
What the job involves
- The Solutions Engineering team is Gong’s go-to technical resource for our largest customers and partners, helping them architect, build, and optimize integrations that drive seamless revenue workflows and customer experiences
- As our Solution Engineer in New York, you’ll play a foundational role in supporting our Sales, Account Management, and Partnerships teams as we expand our Go-To-Market (GTM) efforts across the region
- We’re looking for an experienced engineer with a strong technical background, a strategic mindset, and excellent people skills
- You’re energized by complex problem-solving, thrive in customer-facing environments, and enjoy shaping product direction based on real-world feedback
- This role combines deep technical work with high-impact collaboration across Gong’s GTM and product organizations
- Partner with Sales and Account Management to support customers integrating with Gong’s platform
- Collaborate closely with the Partnerships team to enable successful partner integrations
- Engage with customers and partners to deeply understand their technical architectures, challenges, and goals—then propose and implement Gong solutions
- Provide ongoing technical support and consultation to strategic accounts, ensuring successful deployment and long-term value realization
- Act as a voice of the customer by sharing feedback and insights with product and engineering teams to influence roadmap priorities
- Serve as a technical expert and trusted advisor throughout the sales and post-sales journey
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions, it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586m
Company benefits
- Mental health support resources
- Flexible wellness fund
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company HQ
The East Cut, San Francisco, CA
Leadership
Amit Bendov
(Co-Founder & CEO)Prior to co-founding Gong in 2015, Amit spent nearly 3 years as the CEO of SiSense and 5 years as CMO at Panaya.
Eilon Reshef
(Co-FOunder & CPO)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
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