IT Manager, Platform.sh
+ Stock options
More information about location
Cloud hosting platform
Be an early applicant
Cloud hosting platform
201-500 employees
Be an early applicant
+ Stock options
More information about location
201-500 employees
Company mission
To enable forward-thinking organizations to build, iterate, and responsibly scale amazing digital experiences - with zero time managing infrastructure.
Role
Who you are
- You thrive in dynamic, remote-first environments. You know how to reduce complexity through clarity, elevate the employee experience through operational excellence, and drive continuous improvements that make a lasting impact across the organization
- Strategic IT Expertise: 5+ years of experience in IT operations or systems administration, with a demonstrated ability to lead end-to-end IT functions in distributed environments
- Technical Know-How: Deep knowledge of IAM/IdP platforms, SaaS ecosystems, and Okta administration. Proficiency in IT security, OS policy enforcement, MDM, and endpoint protection tools like SentinelOne
- Operational Excellence: A strong process orientation with the ability to document, automate, and improve internal workflows. You bring strong analytical, problem-solving, and negotiation skills that help reduce friction and increase value
- Communication Skills: Clear and confident communication across technical and non-technical audiences. You keep stakeholders informed, set expectations, and collaborate with empathy and clarity
- Collaborative Spirit: Experience working cross-functionally in remote, globally distributed teams. You align with internal partners, contribute to shared goals, and foster a positive, solutions-oriented dynamic
- Employee-Centric Mindset: A hands-on approach to IT support with a focus on enabling and empowering end users. You ensure systems and policies enhance—not hinder—the employee experience
- Continuous Improvement: Always looking for ways to improve tooling, policy, or process. You proactively identify inefficiencies and turn them into scalable, sustainable solutions
What the job involves
- As IT Manager, you are the backbone of our internal technology operations—responsible for maintaining secure, efficient, and user-friendly access to the tools and systems that power our distributed workforce. You serve as the single point of contact for IT-related infrastructure, access, tools, and support. Your work ensures the right people have access to the right resources—safely, smoothly, and without friction
- In the early stages, you’ll assess our current, fragmented IT processes and tool landscape. You’ll identify gaps, inconsistencies, and opportunities for improvement—then define and implement scalable systems, structure, and strategy to ensure foundational IT processes are in place across the organization
- You collaborate with Security, Finance, and People teams to enforce policies and streamline operations that enable scale without compromising control. Whether you’re provisioning tools, optimizing vendor contracts, troubleshooting issues, or automating internal workflows, you approach every challenge with a balance of strategic oversight and hands-on action
- Infrastructure & Access Management: Serve as the main point of contact for all IT access, tools, and asset-related matters. Collaborate with Security to enforce OS and security policies, manage IAM/IdP operations, and resolve access issues like password resets and lockouts. Continuously improve onboarding and offboarding processes
- Tool & Application Administration: Ensure tools are integrated with Okta when possible. Handle provisioning and deprovisioning, including exceptional access requests, and ensure compliance with internal policies
- Access Reviews & Optimization: Conduct regular audits of tool usage, validate user assignments, and manage renewal dates. Right-size licenses and collaborate with Finance on contract updates
- Internal Tools Ownership: Maintain and streamline administration of Vault, Async, Slack, Okta, Google Workspace, Office365, GitLab, Discord, and other internal corporate systems. Clarify tool ownership and support internal tool governance
- End-User Support: Manage physical hardware logistics and provide support throughout the asset lifecycle. Define policies for refresh cycles, supported devices, and OS standards. Operate an internal help desk and offer hands-on troubleshooting for tool, OS, and encryption issues
- Security & Compliance: Ensure device compliance with SentinelOne and MDM policies in partnership with Security. Support secure and consistent device provisioning across the organization
- Automation & Workflow Improvement: Partner with internal teams to reduce manual processes and build automations that support user lifecycle and vendor account management. Maintain systems like Access-Provisioner, Google-GitLab-Sync, and Slack Channel Manager
- Cross-Team Collaboration: Work closely with People, Security, and Finance teams to align on workflows, tooling decisions, and process improvements. Bridge technical implementation with operational needs to drive shared outcomes
- Procurement & Vendor Management: Oversee IT and SaaS vendors, manage renewals and budgets, and ensure tools are used at appropriate tiers for maximum value
Application process
- You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Platformers
Our take
Platform.sh makes it easier for web developers to build websites and apps without having to worry about maintaining web infrastructure – something that’s become increasingly complex on the cloud. Using the platform, developers can deploy sophisticated, out of the box architectures and infrastructures.
There’s been a lot of activity in the lucrative Platform-as-a-Service (PaaS) market over the last few years. Indeed, the market is growing at nearly 20% annually, with companies like Heroku and Vercel doing very well. However, with a large customer base that includes Orange, Adobe, Nestlé, and The Financial Times, Platform.sh is doing more than just holding its own.
After a major funding round in 2022, which was led by Morgan Stanley Expansion Capital, the company has continued to rapidly grow its globally distributed workforce, with a keen eye on expanding further in the US as well as Western Europe.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2022
$140m
SERIES D
May 2018
$34m
SERIES C
Total funding: $181.3m
Company benefits
- Competitive PTO
- Parental leave
- Remote working/flexibility
- Healthcare, dental, and vision (US and France staff only)
- 401k, with employer contribution (US staff only)
- Extra compensation for on-call ops and support staff
- Company shares (discretionary)
- Annual budget for professional development
- Unlimited Platform.sh accounts
- Annual company retreat
Company HQ
Bonne-Nouvelle, Paris, France
Leadership
Fred Plais
(Co-Founder & CEO)Co-founded and was CEO of Commerce Guys. Former General Manager of web and community development company AF83, and former Head of Music, Games & Premium Content at telecommunication company SFR (Vodafone Group).
Damien Tournoud
(Co-Founder & CTO)Was previously co-founding CTO at Commerce Guys and Director at AF83, following a spell in IT Strategy Consultancy for Fontaine Consultants.
Ori Pekelman
(Co-Founder & CSO)Former VP of Inbound Marketing, then CPO before transitioning to Chief Strategy Officer. Was a Technology Board Member at Commerce Guys and CTO at AF83. Founded systems architecture consultancy Constellation Matrix.
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