Content Manager, ServiceNow
Governance, Risk & Compliance
$158.5-277.5k
+ Equity (when applicable), variable/incentive compensation
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
$158.5-277.5k
+ Equity (when applicable), variable/incentive compensation
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- You must be able to thrive as an individual contributor as well as lead by example to other professionals in and out of the Business Unit
- BA/BS degree or higher in technical writing, technical communication, English, or journalism or an equivalent combination of education and experience in these or other related fields
- Experience with one or more domains in Governance, Risk, and Compliance / Integrated Risk Management
- Solid written and oral communication skills
- Understanding of content development life cycles and processes
What the job involves
- We are seeking an Content Manager to support the global risk sales organization and to support cross-organizational activities
- We need someone who is action-oriented and someone who can execute the Business Unit vision while supporting Sales, Marketing, Solution Consulting, Alliance and Channel, and Analyst relations
- You will promote and integrate the value of ServiceNow Risk solutions across the entire ServiceNow organization and into our partner and customer ecosystem
- You will closely partner with a cross-organizational team to craft compelling solutions and product offerings to the field
- Work closely with sales, product success, customer outcomes, and product management to plan, create, and maintain customer-facing content
- Manage the creation and maintenance of product management’s release content
- Provide input to help shape future content strategy for the product or business unit you help support
- Develop a strong understanding of the ServiceNow product ecosystem and expert knowledge of the risk and ESG business
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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