Associate User Researcher, Roblox
$123.9-156.1k
Office located in San Mateo, CA
Online gaming & entertainment platform
Be an early applicant
Online gaming & entertainment platform
1001+ employees
Be an early applicant
$123.9-156.1k
Office located in San Mateo, CA
1001+ employees
Company mission
To help connect and bring together people from around the world through play.
Role
Who you are
- 2+ years of professional career experience as a UX or product researcher with at least a Bachelor’s in HCI, psychology, marketing research, sociology, anthropology, or other social science discipline with an emphasis on research, or equivalent work experience. Or hold a PhD in one of the fields named above
- Knowledge about a variety of research methods and comfortable enough with qualitative methods to identify the correct methodology for the question at hand. Bonus if you have experience with quantitative survey research and can conduct statistical analyses in SPSS, R or Python
- A growth mindset, curious and always expanding your skills by learning new tools and techniques
- Collaborative, sharing work early and often and seek constructive feedback from peers and/or manager
- A Problem Solver who has a tuned thought process that yields creative solutions to big challenges across end-to-end learning journeys
- A compelling storyteller who can articulate research findings clearly through verbal, written, and visual communication
- Motivated and curious, always expanding your skills by learning new tools and techniques
What the job involves
- You will focus on conducting generative and evaluative research to investigate platform-level information architecture and UI to inform menu navigation, in-experience controls and use of iconography, enabling users to efficiently complete core tasks across the platform, like finding desired experiences and engaging in safe communication
- You’ll provide recommendations that also adhere to Roblox’s design system, ensuring a seamless experience across all desired tasks
- Deeply understand the user experiences for a diverse global audience through seamless cross-product journeys, engaging learning experiences, and delightful interactions that align with our mission
- Conduct research projects, with senior guidance, and possess the ability to translate sophisticated data into easy to understand insights and product feature recommendations
- Work with Data Science & Analytics and Marketing to triangulate behavioral data with attitudinal data and market trends
- Work with Design, Product and Engineering partners to discuss and agree the scope research and give concise feedback on planning and product direction
- Work in close collaboration with cross-functional stakeholders to evolve research processes and foster a culture of inclusion, collaboration and innovation
- Have opportunities to present your work to Product Group leadership
- Report to the Group Research Lead
Our take
While online gaming is no longer a revolutionary concept, Roblox has established itself as a leader in the industry by creating a gaming toolbox that encourages quality game creation, which it pays developers for.
In addition to standard games, the platform offers virtual worlds and other experiences to explore and interact with. Its platform provides an online ecosystem for millions to create, socialize, chat, and explore immersive experiences with friends. In fact, in the US its used by two-thirds of children aged 9 to 12.
The experiences on the platform are made by Roblox's over three million creators, and are available on a range of devices from PC to Xbox to Oculus, and more. The company has grown at an impressive rate, and has been keen to adopt new developments in the tech world, for example with its real-time AI translation for players to interact outside their native tongue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2021
$520m
SERIES H
Feb 2020
$150m
SERIES G
Total funding: $922.8m
Company benefits
- Medical, dental, and vision coverage
- 401k
- Flexible vacation policy
- Roflex - Flexible and supportive work policy
- Roblox Admin badge for your avatar
- Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks
- Onsite fitness center and fitness program credit
- Annual CalTrain Go Pass
Company HQ
South San Mateo, San Mateo, CA
Leadership
David Baszucki
(CEO)Studied Electrical Engineering at Stanford before founding Knowledge Revolution in 1990, where they spent 9 years as CEO. They worked as VP of MSC.Software for 2 years, and started Roblox in 2005.
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