Service Delivery Engineer, BigID

$100-120k

Variable/Bonus Compensation & Equity Incentives align with individual and company performance

SQL

MongoDB

AWS

Docker

Kubernetes

GCP

Python

Java

Postgres

Hadoop

MySQL

Azure

Spark

Hive

Oracle

REST API

Junior and Mid level

Austin

Data intelligence platform for business

Be an early applicant

Data intelligence platform for business

501-1000 employees

B2BSecurityBig dataPrivacyBusiness IntelligenceSaaS

Be an early applicant

$100-120k

Variable/Bonus Compensation & Equity Incentives align with individual and company performance

SQL

MongoDB

AWS

Docker

Kubernetes

GCP

Python

Java

Postgres

Hadoop

MySQL

Azure

Spark

Hive

Oracle

REST API

Junior and Mid level

Austin

501-1000 employees

B2BSecurityBig dataPrivacyBusiness IntelligenceSaaS

Company mission

To enable organizations to know their enterprise data and take action for privacy, protection, and perspective.

Job

Company

Role

Who you are

Experience in information technology, with at least 1-2 years in a customer-facing role – preferably involved in product implementation and hands-on technical activities within enterprise corporate environments
Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, Databases, DevOps, Big Data and Analytics, Security, Applications Development
Advanced experience in problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment
A proactive approach in understanding internal and customers business challenges
Professional experience in Docker and Kubernetes deployments
Meaningful experience with some DBs, such as MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, IBM DB2
Professional experience with cloud offerings such as AWS, Azure or Google Cloud Platform
Experience with Hadoop (HIVE/Spark)
Experience with REST API
Programming or scripting skills with Java or Python

What the job involves

BigID is growing, and we are expanding our Services Team and seeking a Service Delivery Engineer
The services team plays an important role in the successful setup, integration, and deployment of BigID's discovery tools, for our customers and implementation partners
This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer
Work closely with client stakeholders to determine technical requirements for specific business objectives at hand
Plan implementation engagements, deploy solution components, and participate in the product configuration efforts to meet clients’ specific requirements
Engage with multi-discipline internal and client teams to ensure smooth rollout of BigID solutions and successful integration within customers’ environments
Deliver training for respective technologies at an applicable level of depth and detail for a given audience
Work closely with our Engineering and Product Management teams to document product issues, enhancement requests raised in the field, and possible implementation flow improvements

Our take

Data is a critical factor for any business, from finance to retail to technology and beyond. After the General Data Protection Regulation was introduced in 2016, companies were forced to reconsider their approach to data privacy and security. The founders of BigID saw this opportunity and launched their company in the same year.

BigID develops software that helps companies have secure customer data and satisfy privacy regulations. It uses advanced machine learning and identity intelligence to help enterprises better protect their customer and employee data at a petabyte scale. The company helps organizations manage and protect their customer data, meet data privacy and protection regulations like the CCPA and GDPR, and leverage coverage for all data across all data stores.

The company achieved unicorn status after securing $200M over four successful fundraising rounds in three years. It is now honing the product that has delivered such success, with features such as expanded risk management with executive risk reporting, as well as new advanced ML-driven capabilities. On top of this, it has plans to accelerate its global expansion as it looks to capture more clients across the world.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

55% employee growth in 12 months

Glassdoor (4.4)

Company

Funding (last 2 of 9 rounds)

Mar 2024

$60m

LATE VC

Jan 2022

$12m

LATE VC

Total funding: $318.1m

Company benefits

Stock options
Comprehensive benefits for you and your family
Ability to work remotely
Flexible hours and generous paid time off
Professional growth opportunities + LinkedIn Learning
Team fun & company outings

Company HQ

Chelsea, New York, NY

Leadership

Nimrod Vax

(Co-Founder & CPO)

Nimrod worked at NetMount, Business Layers, and Netegrity after studying at Tel Aviv University. They then spent 9 years at CA Technologies, before leaving to found BigID in June 2015, where they have served as Head of Product since.

Dimitri Sirota

(Co-Founder & CEO)

Previously co-founded API security & management pioneer Layer 7 Technologies, which sold to CA Technologies in 2013.

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