Senior Revenue Operations Manager, Fivetran
Global Commercial Expansion
$141.2-176.5k
+ RSU stock grants
2 days a week in office
Automated data movement platform
Be an early applicant
Automated data movement platform
1001+ employees
Be an early applicant
$141.2-176.5k
+ RSU stock grants
2 days a week in office
1001+ employees
Company mission
To make access to data s simple and reliable as electricity.
Role
Who you are
- The ideal candidate will be comfortable working in a fast-paced environment, navigating ambiguity, and building scalable systems that support growth
- 4+ years of experience in revenue operations, sales operations, or GTM operations, including at least 2 years supporting a post-sales, renewal, or expansion motion
- Direct experience supporting a commercial or mid-market sales organization at a SaaS company, ideally in a consumption-based business model
- Fluency in SaaS expansion and retention metrics, including NRR, GDR, expansion ARR, churn ARR, logo churn, contraction, and cohort analysis. Experience using product usage data to inform churn risk and expansion opportunity prioritization is a plus
- Entrepreneurial thinking with demonstrated ownership/initiative, and have a track record of making data-driven decisions and leading multiple concurrent cross-functional initiatives from inception to successful and timely completion
- Strategic mindset and problem-solving skills; ability to structure ambiguous problems and balance creativity and practicality when solutioning
- Trusted advisor to key stakeholders by listening actively, understanding their priorities, and communicating thoughtfully and responsively; Comfortable partnering with all levels of the organization, particularly senior leaders across Marketing, Sales, and Finance
- Strong proficiency with systems and tools including Salesforce, Gainsight or equivalent customer success platforms, and Looker, Tableau or other data reporting platform (Omni, etc.). SQL experience is a plus
- Strong analytical and technical fluency, including advanced Sheets/Excel, BI tooling, and SQL sufficient to pull, validate, and explain GTM data independently; able to turn raw account, opportunity, and revenue data into clear recommendations for business leaders
What the job involves
- Fivetran is building data pipelines to power the modern data stack for thousands of companies
- As a GTM Field Operations Partner, Commercial Expansion at Fivetran, you will play a pivotal role in driving revenue growth across our existing customer base in the Commercial segment by providing the operational rigor, forecasting discipline, and data-driven insights that power our post-sales expansion strategy
- You will focus on helping the Commercial Expansion team optimize retention and growth across a high-volume mid-market book of business, improving visibility into performance and enabling better decisions at every level of the organization
- Together with the VP of Commercial Expansion and cross-functional partners, you will help design and execute the operational roadmap for a rapidly growing business segment with clear impact on net revenue retention and churn reduction
- This is a high-visibility role with the opportunity to drive impact quickly
- Serve as the business and operational partner to the VP of Commercial Expansion, helping translate business goals into clear operating plans and adjusting course as needed to hit revenue and retention targets consistently and efficiently
- Proactively identify business challenges and opportunities through data analysis, stakeholder interviews and process reviews, and devise practical, creative solutions to address them
- Roll up your sleeves to execute those solutions and measure the impact
- Lead operational cadences like pipeline inspection and forecast calls to ensure accountability and identify trends and any gaps in our GTM motion. Work cross-functionally to make our successes the norm and to close any gaps
- Ensure key post-sales systems and tools (e.g. forecasting and customer success platform) meets the needs of the post-sales organization by providing ongoing design requirements to our central systems team
- Identify opportunities to utilize AI to drive revenue and reduce churn for the Commercial Expansion org - this can include use of LLMs, customized AI tools, account enrichment/signals as well as product telemetry data
- Communicate and partner collaboratively with all levels within the organization to help drive revenue operations initiatives
- Prioritize multiple high visibility/impact initiatives across multiple stakeholders to ensure we are meeting/exceeding our objectives
- Partner with Marketing, Analytics, GTM Enablement, Product, and Finance leaders to ensure the Commercial Expansion business has the resources needed to hit their revenue targets
- Act as a key escalation point for operational blockers, including territory disputes, crediting questions, deal coordination, and process gaps that slow the team down
Our take
Fivetran is a data integration company focused on one simple idea: making data easy to move and use. It provides a fully managed platform that automatically moves data from hundreds of sources into cloud destinations, helping team centralize information without building or maintaining complex pipelines. So, by handling the heavy lifting behind the scenes, Fivetran allows organizations to spend less time managing infrastructure and more time working on their data.
This approach has a real and growing impact, with more than 700 fully managed connectors, Fivetran supports hybrid and multi-cloud environments and keeps data accurate and secure as it flows into analytics and AI systems. Trusted by over 7,600 customers worldwide, the platform helps businesses standardize how data is collected and shared across teams, breaking down silos and making insights more accessible. And the result is a stronger data foundation that supports faster decision-making and innovation.
In 2025, the company's momentum was also recognized with a Microsoft Marketplace Partner of the Year Award and a finalist spot for Microsoft's Americas Emerging Partner of the Year. These milestones reflect its role in helping enterprises modernize data infrastructure on Microsoft Azure and prepare for AI-driven workloads. By continuing to deepen its partnerships and focus on reliable, automated data movement, Fivetran is well positioned to carry this success forward as organizations increasingly rely on data s the backbone of future intelligence.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2021
$565m
SERIES D
Jun 2020
$100m
SERIES C
Total funding: $727.7m
Company HQ
Downtown, Oakland, CA
Leadership
George Fraser
(CEO)George graduated with a PhD in Neurobiology from the University of Pittsburgh.
Taylor Brown
(COO)Taylor studied Business Administration (focusing on design strategy) at California College of the Arts to Masters level.
Salary benchmarks
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