Senior Software Engineer, ServiceNow
Office located in Dawson Street, Dublin
Cloud-based digital workflows for enterprises
Open for applications
Cloud-based digital workflows for enterprises
1001+ employees
Open for applications
Office located in Dawson Street, Dublin
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- REQUIRED: At least 3 years of hands-on experience with JavaScript, Python, Go, or similar, plus a willingness and ability to learn both JavaScript and ServiceNow’s on-platform implementation of it
- REQUIRED: At least 3 years of hands-on experience with relational databases (MySQL, MariaDB, and/or PostgreSQL preferred, others are acceptable)
- REQUIRED: A rich knowledge of both ITIL and ITSM disciplines is required
- REQUIRED: Demonstrated proficiency with the use and management of APIs
- REQUIRED: Some knowledge of infrastructure services spanning servers (Linux), storage, network, security and cloud. This is not a systems administration position, but some familiarity with these concepts is essential
- PREFERRED: At least 2 years of hands-on experience with the development, configuration, implementation and support of production and non-production ServiceNow instances
- PREFERRED: ServiceNow Application Developer and System Administrator Certifications
- PREFERRED: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- PREFERRED: Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines
- PREFERRED: Understanding software quality principles including reliability, observability, and production readiness
- PREFERRED: Ability to troubleshoot complex systems and optimize performance across the stack
- PREFERRED: Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems
What the job involves
- Join the hottest name in enterprise software today! ServiceNow, the fastest growing publicly held SaaS and Cloud Company, is transforming and reinventing the way large corporations are managing their processes by developing and delivering a comprehensive suite of cloud-based services for enterprise management
- We are seeking a skilled and experienced senior ServiceNow developer with a strong background in software engineering to join our dynamic team
- The ideal candidate will be responsible for designing, developing, and implementing solutions within the ServiceNow platform, as well as troubleshooting and providing escalation support for the automations and applications produced by this team
- Collaborate with cross-functional teams to troubleshoot issues, perform root cause analysis and implement solutions
- Develop scoped applications that will utilize all of the ServiceNow’s platform functionality
- Develop and support the integration of 3rd party systems with ServiceNow; MID server, web services (REST), and SSH actions
- Create and maintain API and data integrations between ServiceNow and other services
- Develop comprehensive test strategies covering functional, regression, integration and performance aspects
- Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality
- Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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