Regional Director of Technical Account Management, Axonius
West
$200-220k
+ Stock options & an annual bonus
Cybersecurity asset management platform
Open for applications
Cybersecurity asset management platform
501-1000 employees
Open for applications
$200-220k
+ Stock options & an annual bonus
501-1000 employees
Company mission
To give customers a comprehensive and always up-to-date asset inventory.
Role
Who you are
- This TAM leader should have a great track record working with teams and translating complex technical issues into tangible solutions
- The ideal TAM Regional Director is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, can learn new technologies quickly, and uses their time efficiently
- There may be some occasions requiring travel to customer sites and may need to be available for some after-hours calls depending on the customer’s needs
- 5+ years relevant work experience in one or more of the following: Enterprise Architecture, Technology Consulting, Customer Success, Technology Solutions Development, Technical and/or Solutions Architecture
- 3 + years of experience leading a team of Technical Account Managers providing direct oversight to engagement deliverables and overall health, as well as direct alignment to customer executive stakeholders
- Experience in dealing with large, complex, distributed systems scale business
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Ability to prioritize, multi-task, and perform effectively under pressure
- Aptitude for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features
- Strong knowledge of business processes (Sales, Service, Marketing, Support), business applications, and automation
- Thorough familiarity with the database, application, endpoint, network, and cloud platform technologies
What the job involves
- As part of our rapid growth, we are looking for a Regional Director of Technical Account Management to join our team!
- This person will lead a team of 5-10 TAM, each responsible for several assigned accounts, maintaining a single-minded focus to ensure clients are extracting the most value out of their Axonius investment, and reduce churn
- Collaboration with our most strategic customers is a primary responsibility, demonstrating comprehensive knowledge of the Axonius platform
- You will forge relationships with our customer’s leadership, developing a deep understanding of their Axonius drivers, guide the TAMs in sharing technical best practices, and lead the TAMs through the handling of any major incidents, managing the customer’s expectations and communications through the resolution of such incidents
- Lead a regional team of proactive TAMs, ensuring the success of their customers along with the growth and nurturing of their skillsets
- Develop relationships with key business and IT stakeholders and become an expert on a customer’s implementation by understanding their top business goals and priorities
- Help customers achieve their business goals and outcomes by providing timely, proactive recommendations that will benefit customers’ ongoing usage of Axonius
- Help your team become a trusted advisor to their customers with both key business and technical decision-makers
- Guide the team on identifying key industry business process areas for opportunity to use the Axonius platform
- Guide the team in leveraging Axonius customer health frameworks and providing relevant technical recommendations on solutions specific to customers’ business needs
- In support of the overall Customer Success strategy, monitor and identify trends in Axonius adoption and utilization, use case development and value tracking, using this data to get ahead of and prevent churn
- Provide timely account or issue executive-level summary status reports both internally and to the customer
- Identify and collaborate with internal teams to mitigate renewal risks for both license and success plans subscriptions
- Drive the TAM team in working closely with sales to identify additional opportunities for Axonius products and growth in customer environments
Our take
Axonius solves the unglamorous yet critical problem of poor cyber hygiene, helping security teams that struggle to fully understand their assets, and whether these assets are secure and adhere to security policies. Its cybersecurity platform helps companies track and manage every device that accesses networked services.
The company was founded by a team of veterans of an elite intelligence unit of the Israeli Defense Force. Since launching, it has attracted some impressive customers including the New York Times, Schneider Electric, and AppsFlyer. The company stands out in a crowded market of cybersecurity tools by integrating with hundreds of different platforms, enabling CIOs to keep track of all their network assets.
Axonius is a company with unicorn status and has raised almost $600 million in funding so far. Its 2024 round was invested in acquiring startups and funding its work with channel partners.
Steph
Company Specialist at Welcome to the Jungle
Insights
142% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2024
$200m
SERIES E
Mar 2022
$200m
SERIES E
Total funding: $595m
Company benefits
- Competitive compensation
- 100% coverage of your healthcare premium
- Flexible work environment
- Paid parental leave
- Annual all-company retreats
- We offer all this… and more
Company HQ
Rose Hill, New York, NY
Leadership
Dean Sysman
(CEO & Co-Founder)They worked as a team leader for the Israel Defence Force. They have a passion for startups and act as an investor in a list of cyber tech companies and sits on the board of Forbes Technology Council.
Ofri Shur
(CTO & Co-Founder)They also worked for the Israel Defence Force before moving into cyber security at Kay Hut.
Avidor Bartov
(CPO & Co-Founder)They also worked for the Israel Defence Force prior to co-founding Axonius. They act as an insider to YL ventures supporting Israeli entrepreneurs.
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