Customer Success Intern, Criteo
Retailer Partnerships
With performance-based rewards plus the potential for equity depending on role and level
The commerce media platform for the open internet
Be an early applicant
The commerce media platform for the open internet
1001+ employees
Be an early applicant
With performance-based rewards plus the potential for equity depending on role and level
1001+ employees
Company mission
To help marketers and media owners reach their goals through the world's leading Commerce Media Platform.
Role
Who you are
- Bachelor's or Master's degree
- Available for a full-time, 6 months internship based in London
- Strong analytical mindset with the ability to interpret data and derive meaningful business insights
- Organisational skills with strong attention to detail and the ability to manage multiple priorities
- Interested in Customer Success, Account Management, Retail Media, eCommerce, Digital Advertising, or AdTech
- Comfortable working with cross-functional teams in a fast-paced and international environment
- Enjoys working with people to drive the best possible outcome for the business and the client
- We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!
What the job involves
- We are looking for a Customer Success Intern to support our Customer Success team in managing retail eCommerce partners across the UK
- The role focuses on monitoring retailer performance, analysing data, identifying growth opportunities, and strengthening long-term partnerships
- You will collaborate with cross-functional teams, contribute to strategic initiatives, and support process improvements to drive customer success and business growth
- Support the Customer Success team in managing a portfolio of retail eCommerce partners across the UK
- Monitor and analyse retailer performance metrics, identify trends, and provide actionable insights to support business growth
- Assist in preparing business reviews, performance reports, and customer presentations
- Identify opportunities to improve retailer satisfaction, engagement, and long-term partnership success
- Collaborate with Analytics, Demand, Product, and Technical teams to support the successful execution of customer initiatives
- Contribute to strategic discussions on retailer growth, the adoption of new solutions, and revenue opportunities
- Support opportunity tracking and sales pipeline forecasting using tools such as Salesforce
- Conduct market research and competitive analysis to identify industry trends and inform customer success strategies
- Contribute to process improvement projects, documentation, and initiatives that enhance operational efficiency and best practices
- Practical experience in B2B sales, SDR activity and demand generation within a leading AdTech business
- Exposure to retail media, digital advertising and the commercial relationships between agencies, brands and retailers
- Hands-on experience with prospecting techniques, sales technology, campaign execution and CRM management
- The opportunity to work alongside experienced commercial leaders and contribute directly to pipeline development and business growth
- A supportive, collaborative environment where your ideas, initiative and contribution will make a difference
Salary benchmarks
Our take
Commerce marketing is a huge business with billions spent every year on adverts. And companies that help businesses create and deliver more targeted adverts can command a lot of value. Criteo is one such company operating in this space.
Criteo is a personalised retargeting company connecting marketers and media owners through its Commerce Media Platform, delivering richer consumer experiences. Criteo uses machine-learning technology and data to drive performance, helping marketers and media owners reach their goals.
As marketers are increasingly looking for commerce media solutions, Criteo is operating in a sought-after space. Further, around 73% of media owners seek to optimise media performance as a way to both generate awareness and drive revenue, meaning the company has a significant potential client base. Criteo has continued to make headway here, driving 5 billion ads per day, and is well set to see further adoption of its platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2012
$38.6m
SERIES D
May 2010
$7m
SERIES C
Total funding: $59.4m
Company HQ
New Athens, Paris, France
Leadership
Michael Komasinski
(CEO)Prior to joining Criteo in 2025, Michale was the CEO of the America and Group President of Data and Technology at dentsu. He also spent nearly 9 years at Merkle, in various roles, including President of the Americas and Global CEO.
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