Sales Engineer, Appspace
Workspace management software
Open for applications
Workspace management software
201-500 employees
Open for applications
201-500 employees
Company mission
To help organizations connect their people, places, and spaces to create a workplace employees love.
Role
Who you are
- Ability to build strong customer relationships leading to trusted advisor status within customer and partner base
- In-depth knowledge of baseline pre-sales product and engineering skills
- Knowledge of relevant solutions sets, product line specifications, performance criteria, and applications of use
- Competitive knowledge (in the areas of digital media and content management, space management, room booking)
- Excellent written and verbal communication, listening, negotiation, and presentation skills
- Ability to work effectively across teams and collaborate with a variety of departments
- Demonstrated history of exhibiting technical knowledge and consultative skills
- Prior sales, sales engineering, or solution architect experience preferred
- Preferred skills: working knowledge/use of Salesforce, Scripting, Web Development (HTML, JavaScript, and AngularJS), O365/Azure, working knowledge of containerization/Kubernetes, cloud solutions, IPTV streaming, digital signage/video walls, space management/room booking tools (IWMS, etc.); prior Software/SaaS Company and Industry experience
- Bachelor’s Degree and minimum 5 years professional experience (Computer Science/Information Technology and Engineering fields preferred but not required)
What the job involves
- As a Sales Engineer, you will partner with our Account Executives in a pre-sales technical role, showcasing Appspace product solutions, setting up demonstrations, and explaining features and benefits to customers and partners
- Additionally, you will partner with our Customer Success and Enhanced Services teams as a post-sales subject matter expert to drive existing account expansion via new feature demonstration, client use case consultation, and custom project scoping and implementation
- The Sales Engineer must understand customer business needs and use this understanding to define a solution that fits those requirements and allows the customer to have scalability and flexibility for future needs
- This position requires excellent communication skills on both a technical and business level with stellar interpersonal and presentation skills
- Provide technical and sales support for assigned and prospective customers
- Take the lead on moving opportunities through the sales process from a technical perspective, knowing when to engage other team members for success and closure
- Perform technical presentations for customers, partners, and prospects
- Assist with developing formal sales plans and proposals for assigned opportunities, selling at the solution and architectural level
- Ability to understand complex customer technical and business situations and identify where Appspace solutions can provide value
- Act as an SME for ongoing implementations and deployments to provide solutions that fit customer use cases
- Collaborate with our Enhanced Services team and Customer Success team to ensure proposed solutions are properly scoped and, ultimately, successful
- Help drive account and partner relationship building
- Keeping up-to-date on relevant competitive solutions, products, and services
Our take
Founded back in 2002, Appspace has grown into something of a leader in the workplace experience field. What essentially started as an internal content management and digital signage toolkit has since expanded into an end-to-end workplace management platform that caters for both physical and digital co-working and communication.
The calibre of customers that Appspace serves says a lot about its status – Google, Meta, LinkedIn, Coca-Cola and Pfizer all use the platform. It’s to the company’s credit that it’s stayed abreast of changing needs in the workplace, and added to its product offering at opportune moments, either by developing its solutions or via strategic acquisitions.
Now that a blend of on-site, hybrid, and remote working is the norm, there’s a need for a single platform that ensures good employee (and customer) experiences, rather than companies using a host of distributed apps. It’s a need that Appspace is fulfilling well, as it continues to invest in product innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Company benefits
- Generous PTO
- Flexible work schedules
- Remote work opportunities
- Paid company holidays
- Appspace Quiet Fridays (No non-essential internal meetings scheduled)
- A casual dress work environment
Company HQ
Farmers Branch, TX
Leadership
Tony DiBenedetto
(CEO & Chairman)They have served as the CEO of Appspace since 2020. Alongside this, they are the Founder of Think Big For Kids. Previously, they were an Executive Entrepreneur in Residence at Tampa Bay Wave and CEO at Concerto Cloud Services and Tribridge.
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