Senior Delivery Manager, Methods

• This role would suit a professional with a strong background in agile, waterfall and hybrid environments and who thrives leading complex deliveries
• The ideal candidate will have experience across both the public and private sectors, with exposure to or experience in consultancy
• Strong team building, excellent stakeholder management and shrewd business acumen is highly desirable
• At least 5+ years’ experience working as Senior Project/Delivery Manager within an agile or waterfall environment
• Proven and successful delivery, operational or project management experience
• Team leader and consensus builder
• Highly organized, detail-oriented, and an inherent ability to multi-task
• Excellent client facing and engagement management skills
• Ability to rapidly identify and resolve issues
• Self-motivated with a flexible approach to work
• Strong oral and written communication skills
• Proven experience working with Public Sector clients
• Applied knowledge of Project/Delivery Management methodologies i.e. Agile, Waterfall
• Budget and resource management experience
• Strong, hands-on experience of harnessing the full suite of O365 Applications
• Must be eligible for Security Clearance

Desirable

• We are seeking a seasoned and well-rounded Senior Delivery Manager to join at an exciting and dynamic time for our Cloud Capability
• The Senior Delivery Manager will manage the delivery of Cloud-based deployments and ensure they are governed effectively, including supporting account, commercial and resourcing activities where necessary
• They will maintain the relationship between the client and the delivery team; working with the team to plan, manage, and deliver user-centred outcomes
• The Senior Delivery Manager will track and communicate progress, serving as an escalation point to resolve obstacles, and work to deliver within scope, on schedule and budget
• They will be expected to ensure that delivery is high quality, whilst also within cost
• Being the first point of contact for the client with the wider team, needing to be credible and influential in liaising with clients
• Providing direction and oversight to multi-disciplinary teams, helping them plan their work, remove blockers and progress
• Facilitating transformation and demonstrating the ability to adopt agile, waterfall or hybrid delivery practices
• Contribute towards the resource management and staffing of assigned deployments
• Planning and defining delivery scope, establishing measurable goals and tangible milestones
• Establishing and maintaining project or delivery timelines and ensuring completion on schedule
• Diagnosing delivery problems, initiating action to improve quality of service/delivery and monitoring, and reporting on our service provision
• Managing risks, assumptions, issues, dependencies, and opportunities
• Taking ownership of senior level issues or escalation, identifying paths to resolution
• Actively managing delivery status and communications ensuring transparency to stakeholders and team
• Taking responsibility for ensuring that deliveries are formally closed, where appropriate with lessons learned captured, benefits reflected, and value documented
• Work collaboratively with internal cross-function support teams
• Engage with clients to identify opportunities for expanding delivery and delivering additional commercial value
• Participate in the development of Work Packages/Statement of works in line with client requirements
• The ability to create a welcoming, safe, and inclusive team environment