Mission Support Software Engineer, Saronic
Unmanned vehicles for maritime security
Be an early applicant
Unmanned vehicles for maritime security
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To redefine maritime superiority.
Role
Who you are
- Strong software engineering background with experience in Python, C++, Rust, or similar languages
- Experience supporting deployed software systems in operational, fielded, or customer-facing environments
- Ability to diagnose and troubleshoot complex systems using logs, telemetry, and diagnostics
- Understanding of networking fundamentals including TCP/IP, UDP, and distributed systems behavior
- Comfortable working across software, hardware, and operational teams
- Willingness to travel up to 50% to Saronic and customer locations
- Ability to obtain and maintain a security clearance
- This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3)
Desirable
- Background in robotics, autonomy, embedded systems, or complex distributed platforms
- Experience supporting systems in maritime, defense, aerospace, or other mission-critical domains
- Familiarity with sensors such as cameras, radar, GPS, and IMUs from an integration or support perspective
- Experience working alongside field service, depot, or sustainment teams
- Strong written and verbal communication skills for customer-facing and internal reporting contexts
What the job involves
- We are seeking a Mission Support Software Engineer to ensure the operational success of Saronic’s autonomous systems in customer environments
- This role is focused on software readiness, system stability, troubleshooting, and customer mission support, serving as a critical bridge between deployed systems, customer operations, and internal engineering teams
- Unlike forward-deployed or product focused engineering roles, this position emphasizes operational execution over feature development
- You will work closely with customers, Field Service Representatives (FSRs), depot teams, and internal software engineers to support system bring-up, diagnose issues, and ensure deployed software performs reliably during real-world missions
- You will play a key role in enabling customer success—keeping systems running, restoring capability when issues arise, and translating operational feedback into actionable improvements for Saronic’s software teams
- Mission & Operational Support
- Support customer activities during system activation, operational readiness programs, training events, and live missions
- Participate in system bring-up activities alongside depot teams and Field Service Representatives
- Provide software support during customer operations, both on-site and remotely
- Ensure deployed systems are configured, validated, and mission-ready prior to operational use
- Software Troubleshooting & Diagnostics
- Perform remote and on-site troubleshooting of deployed system software, diagnostics, and telemetry
- Analyze logs, system state, and network behavior to identify root causes of software issues
- Support recovery actions including configuration corrections, restarts, updates, or rollbacks as needed
- Escalate complex issues appropriately while minimizing mission impact and operational risk
- System Stability & Readiness
- Validate software baselines, configurations, and dependencies for mission use
- Support software updates, patches, and configuration changes in controlled operational environments
- Monitor system health and performance to proactively identify risks to mission execution
- Operate with a strong bias toward safety, stability, and predictability in customer environments
- Customer Engagement & Enablement
- Serve as a software-focused technical point of contact for customers during deployments and operations
- Assist operators in understanding system behavior, limitations, and recovery procedures
- Work in secure and controlled environments in accordance with customer and program requirements
- Feedback Translation & Internal Collaboration
- Capture and synthesize customer feedback, operational issues, and mission observations
- Develop structured internal updates and reports based on field experience
- Partner with internal software teams to translate operational issues into actionable improvements
- Contribute to continuous improvement of software supportability, usability, and reliability
- Documentation & Process Improvement
- Document troubleshooting workflows, common failure modes, and recovery procedures
- Contribute to operational best practices for deployment, support, and sustainment
- Help improve internal readiness, support, and mission execution processes over time
Our take
Unmanned surface vehicles (USVs) are vehicles which operate at the surface of the water without a crew and can be used in oceanography and environmental monitoring, as well as for cargo transport or military applications. Saronic is a company developing USVs to have enhanced awareness and improved survivability, to be employed in maritime security.
Saronic's vehicles are designed to be smarter than previous models, with capabilities including adaptive path planning, multichannel communication, and the ability to better identify and track targets through a combination of passive sensors and advanced algorithms.
Saronic is clearly charting an ambitious course for the future of maritime innovation too. Through its strategic partnership with NVIDIA, the company has embedded cutting-edge AI and edge computing directly onto its autonomous vessels. By combining Saronic's shipbuilding and autonomy expertise with NVIDIA's advanced computing, the company is delivering smarter platform while modernizing US shipbuilding for the era of autonomy. With this momentum, Saronic should be able to scale its next-generation maritime solutions and lead the transformation of a critical industry.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Feb 2025
$600m
SERIES C
Jul 2024
$175m
SERIES B
Total funding: $845m
Company HQ
South Manchaca, Austin, TX
Leadership
Dino Mavrookas
(Co-Founder & CEO)Board Member of the Navy SEAL Foundation, and former Entrepreneur In Residence at 8VC. Spent 11 years as a Chief Petty Officer in the US Navy, from 2004 to 2015.
Rob Lehman
(Co-Founder & CCO)Founder of 9 Line Solutions, who is also a Communications Officer in the US Marine Corps. Previously the Chair and CEO of Temeku Technologies.
Vibhav Altekar
(Co-Founder & CTO)Former Advisor and Angel Investor for Standard Metrics and Chef Robotics. Spent 4 years working in Machine Learning at Anduril Industries.
Doug Lambert
(Co-Founder & COO)Former VP of Engineering at Terradepth. Before that, worked at Liquid Robotics for a total 8 years, ultimately as Head of Engineering.
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