Software Engineer, Twilio

• We are searching for engineers that take pride in delivering quality products and are enthusiastic about technology and strive for the opportunity to learn and share their knowledge
• Will bring your unique set of diverse experiences and background to our team in an open and collaborative manner so that we can all expand and grow faster
• Have a desire to leverage your expertise but also dive into lesser known areas of technology, architecture, or whatever is needed to solve engineering day-to-day challenges
• Have an open and honest communication style that always puts the customer first “Will the customer be delighted with this?”
• Are comfortable dealing with ambiguity and a shifting landscape
• Are curious, willing to learn, share and improve
• You have a strong sense of ownership and accountability for the product you are delivering
• Bachelor’s Degree in CS or related field or equivalent working experience
• 5+ years of related software development experience shipping multiple products / services
• Proficiency in one or more programming languages including Java, Scala, C, C++ and advanced concepts like asynchronous programming, multi-threading etc
• Experience in AWS cloud solutions, Kubernetes/EKS, CI/CD pipelines like Buildkite & containerization frameworks like Docker
• Experience with asynchronous communication patterns like Kafka, SQS, RabbitMQ etc
• Experience with relational and non-relational databases, SQL queries, query optimizations and ETL tools
• Experience designing and implementing large scale solutions
• Experience working in distributed and concurrent systems
• Experience with Testing & Automation
• Proficiency in debugging production infrastructure and services
• Curiosity and interest in learning new programming languages and frameworks
• Ability to work independently and as part of a team
• Working in agile teams or startup environments with strong customer focus. Commitment for engineering practices that ensure safe and fast paced releases of services
• Demonstrated organizational agility, cross-team collaboration, commitment for results, and excellent written and verbal communications
• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Desirable

• We are looking for a talented Software Engineer to join our Messaging team
• You’ll help us build and scale systems that support the core Messaging and Media functionalities in a rapidly evolving market and to provide a trusted experience to our customers
• In this role, you will play a crucial part in designing, building, and optimizing our platform to support a wide range of messaging use-cases
• You will work closely with cross-functional teams to understand business requirements, design and implement reliable, scalable solutions for our Messaging Platform
• Design and build large-scale distributed messaging and media systems with a focus on reliability, availability, scalability and performance
• Work closely with stakeholders and product teams to gather business requirements and translate them into effective technical solutions
• Own your code end-to-end from development to deployment and provide operational support through on-call rotations
• Take ownership of troubleshooting and resolving operational issues, with opportunities to enhance existing troubleshooting processes and tools
• Participate in the refinement of the team's ticket backlog, estimating work and follow Agile ceremonies
• Mentor early in career engineers and contribute to a culture of continuous learning and improvement