Implementation Engineer, Sailpoint

• You are an energetic and dedicated professional who takes pride in getting the job done right
• You bring a consultative mindset and breadth of experience to your role by striving to understand how things work so that you can identify the best way to provide solutions to everyday problems
• You operate well with fixed deadlines as well as dynamic environments that require frequent change
• You are curious and ask questions to understand and improve your knowledge
• You collaborate effectively within a team structure and can take on tasks independently, following them through to completion
• 3+ years of professional work experience as part of a technology company with at least 2 year of customer facing experience
• Experience setting up and installing software on both Windows and Linux platforms
• Database Knowledge in one or more of the following: Oracle, Sybase, MSSQL, MySQL
• Experience with enterprise directories such as Microsoft Active Directory and LDAP
• Familiarity with networking principles: SSL/TLS/HTTPS, Certificate Management, Basic TCP/IP troubleshooting
• Experience reading and writing any of the following programming languages: Java, BeanShell/JavaScript/TypeScript, JSP/Servlets, Linux/Unix, SQL, PowerShell, Python, Ruby, C#, C++
• Fluent in French and English
• Bachelor’s degree or equivalent work experience (Computer Science or Engineering degree a plus)
• J2EE certification is a plus
• SailPoint Certified Engineer is a plus and is expected within 12 months of hire
• This position requires up to 15% travel

Desirable

• Senior Consultants at SailPoint begin their career with product training, where they leverage their experience to gain a deep understanding of our SaaS and/or Software solutions
• Within a month or two, they begin working on projects to establish connectivity to customer environments, continuing to learn about SailPoint project delivery
• Within six months, Senior Consultants will be implementing solutions on small to medium sized projects with the guidance of a Solution Architect, but will start to operate independently to provide guidance to their customers on best practices
• At the end of the first year, Senior Consultants will be working on projects ranging from small to large with varying complexity
• They will continue to work under the guidance of a Solution Architect, but will largely operate independently, providing best practices to customers through working sessions and troubleshooting
• Additionally, Senior Consultants will be in a position to mentor Associate Consultants and Consultants, being an example of how to perform their jobs at the highest level
• Work with customers on the installation, integration, and deployment of SailPoint software and/or SaaS solutions
• Communicate to clients and partners aspects of both the solution and the implementation at the technical and functional level
• Configure SailPoint solutions as defined by Solution Architect and begin to contribute to solution definition
• Deliver technical training designed to enable and educate SailPoint customers and implementation partners
• Build rules for customers and evaluate rules built by customers