Senior Presales Solution Consultant, ServiceNow
Office located in Dawson Street, Dublin
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
Office located in Dawson Street, Dublin
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Expertise (probably 6 - 10 years) of enterprise software pre-sales experience (Solution Consulting, Pre-Sales Engineering) or similar in the SaaS or Platform space
- Experience working with and selling multiple product offerings to different lines of business in large enterprises
- Exhibits a degree of technical expertise and understanding, with the aptitude & attitude to learn new technology and solution approaches quickly
- Able to articulate and logically communicate concepts with both technical and non-technical audiences
- Exceptional communication and presentation skills including technical and business concepts
- Be comfortable getting hands on with the ServiceNow platform
- Understanding of and experience selling to Enterprise Architecture teams
- Ability to understand the "bigger picture" and the business drivers around digital transformation
- Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
- Business Travel, as necessary within the Ireland and occasionally travel to the UK & US
- Fluency in English & and ability to work in Dublin, Ireland
What the job involves
- ServiceNow is currently seeking a mid-level Presales Solution Consultant to provide technical sales partnership and to provide customers within Ireland with product and solution guidance. Aligned to a number of commercial and enterprise accounts, the Solution Consultant will participate in the growth of the customer by utilising world-class technical pre-sales techniques to communicate the power, extensibility, and ease-of-use of the ServiceNow platform
- The Solution Consultant is a pre-sales technical consultant with the advanced ability to develop, position and provide technology based solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory
- Responsible for understanding business and technical problems addressed by ServiceNow products including business transformation, operational efficiency, key regulations & resilience, evolving business needs, security, etc
- Routine interaction with C-Suite Executives
- Interview customers both face to face and remotely to uncover their technology architecture and business needs
- Partner with the sales teams in the customer account and strategy planning
- Lead non-technical discussions with your customers to help define objectives that ServiceNow can address and their business value
- Sell the value of our solution, not just the features and functions of the products
- Support and sometimes lead regional marketing events – user conferences, trade shows, webinars, etc
- Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video conference
- Collaborate in the creation of product demo scripts and scenarios
- Develop a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solution
- Responding to Request for Information/Proposal documents
- Staying current on product developments/releases to a level required to brief customers on product roadmaps, deliver product demos and leading POV/POC cycles
- Staying current on competitive analyses and understanding differentiators between the company and its competitors
- In conjunction with Sales Personnel and Professional Services, conduct transition briefings - communicate commitments, set expectations in preparation for deployment
- Act as the ServiceNow subject matter expert at Executive briefings/marketing events
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
Share this job
View 109 more jobs at ServiceNow