IT Support Specialist, Apptronik
Humanoid robot developer
Posted today
Humanoid robot developer
101-200 employees
Posted today
101-200 employees
Company mission
To leverage robotics to improve universal quality of life.
Role
Who you are
- Linux provisioning and management experience
- Administration Experience with Google Workspace
- Administration Experience with Atlassian Suite (Jira, Confluence, Bitbucket, Trello)
- Basic Windows and Mac Troubleshooting experience
- Initiative and self-motivation - ability to work with little supervision
- Desire to learn and improve processes
- Collaborative nature with the ability to work in a team environment
- Able to work in a fast paced/startup environment
- Strong attention to detail
- Excellent written and verbal communication skills
- Must be able to lift up to 50 lbs. and able to follow safety, operation, and maintenance procedures
- Associates’ degree in relevant field or equivalent experience preferred
- 1+ years of experience with Linux management and troubleshooting
- 2+ years of experience working at IT Helpdesk/IT Support
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift 50 pounds at times
- Vision to read printed materials and a computer screen
- Hearing and speech to communicate
What the job involves
- You will join a team developing state-of-the-art general-purpose robots designed to operate in human spaces and with human tools. It is designed to work alongside humans, mobilize to human spaces, and manipulate the world around it
- This position is a great way for an individual to get their foot in the door of Apptronik and learn all the ins and outs of the IT Team
- This position will be providing support for our Linux environment primarily but will have other support responsibilities
- As our company continues to grow, we need additional dedicated employee to support our employees on-site and help manage our IT assets
- You will be the “face” of IT for many of our employees and be exposed to a wide variety of complex issues
- You will receive valuable training and experience in IT administration while greatly impacting the entire business
- End-user laptop and desktop troubleshooting for Linux
- Linux device management and provisioning
- Level 1 and 2 support on-site and for remote employees
- Respond to End-user Questions on software and applications
- Ability to diagnose, troubleshoot and resolve issues in a timely manner
- User administration in various software platforms
- End-user laptop and desktop troubleshooting for Windows and Mac
- Work with current support specialist and prioritize requests effectively
- Workstation maintenance and facility improvement
- Continuously document and improve on current operational processes
- Offer a personalized, top-tier service to end-users
- Foster a positive culture and advocate for improving employees IT experience
Our take
Apptronik specializes in the development of advanced robotic systems designed to enhance and automate various industrial processes. With the company's flagship product, The Apollo humanoid robot engineered to perform low-skill, physically demanding tasks that are repetitive and crucial for manufacturing efficiency.
The company's expertise extends beyond robotics into the broader realm of artificial intelligence and automation, contributing to its rapid growth and increasing prominence in the tech industry. Apptronik's products are designed to integrate seamlessly into existing workflows, offering solutions that address labor shortages and improve operational efficiency.
The company's recent partnership with Mercedes-Benz marks a significant milestone for both companies., This agreement to pilot Apollo robots in Mercedes-Benz manufacturing facilities represents Apptronik's first publicly announced commercial deployment. This is an exciting opportunity for the company, and as the industry continues to evolve, Apptronik is poised to leverage its technology to meet increasing demands in the robotics and automations sectors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2025
$350m
SERIES A
Jun 2022
$14.6m
SEED
Total funding: $364.9m
Company HQ
North Burnet, Austin, TX
Leadership
Jeff Cardenas
(CEO)Received a Master of Science in Technology Commercialization from the University of Texas. Founded multiple startups and non-profits. Previously worked at IC2 Institute at UT Austin and in Technology at Deloitte Consulting.
Dr. Nick Paine
(CTO)B.S., M.S. and Ph.D in Electrical and Computer Engineering from the University of Texas in Austin. Previously a member of the NASA-JSC DARPA Robotics Challenge team which developed high-performance hardware and software for robotic control.
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