Client Delivery Manager, Genius Sports
Fan Engagement / Free to Play
More information about location
2+ days a week in office (Soho Square, London)
Sports data & technology company
Job no longer available
Sports data & technology company
1001+ employees
Job no longer available
More information about location
2+ days a week in office (Soho Square, London)
1001+ employees
Company mission
To be the must-have digital technology partner for all leagues, sports content distributors, sportsbooks, and brands.
Role
Who you are
- 1-3 years of delivery experience in Project/Product Management within an agency or product supplier environment. Sports technology is a bonus!
- Experience in managing and interacting with multiple Tier 1-3 clients (Leagues and federations/ Sportsbook/ Brands)
- Ability to confidently and calmly manage competing priorities
- Experience in time, resource, and scope management to ensure products are delivered on time, within budget and scope
- Manage and communicate effectively to multiple internal and external stakeholders, including, but not limited to CDMs (Client Delivery Manager), Technical Project Managers, Developers, Designers, Support, QA, Account Managers, Business Development, external clients, and their service providers
- Confidence in escalating issues or blockers when they arise
- Strong technical knowledge across web, apps, APIs, data feeds. Don’t worry – you won’t be expected to code!
- A knowledge and passion for all things sport, and how technology can help improve the fan experience
- Ability to effectively problem solve and brief relevant members in your team in a concise manner to achieve desired outcomes
- Ideally you have experience within multiple delivery and project management frameworks such as waterfall, agile, scrum, kanban
- Experience using project management tools such as Confluence, Jira, Slack
- An advantage if you can use, administer, and/or navigate other tools such as Mailgun, analytics, Smartsheet, Figma, Float, and other related tools as required
- Ability and willingness to work unusual hours given the nature of the sports industry
- Experience and knowledge of the Microsoft suite of products
What the job involves
- Managing product scope & deliverables against key milestones and minimising scope creep
- Prioritising product quality and stability and planning for and mitigating all risks during product build phase and throughout the lifecycle of product Duration
- Internal and external stakeholder management throughout the product lifecycle, coordinating resources and leading the project team through the delivery and beyond
- Having a deep understanding of Free-to-play product offerings and the ability to use this to define robust custom solutions for our prospective and existing clients
- Ability to document solutions in order to gather accurate estimates from all internal resources required to execute the work
- Pulling together Resource Plans with estimates to cost up products and projects including costs of initial build, rollovers and product maintenance
- Contributing to Statement of Works and Proposals with product descriptions and user stories, timeframes, assumptions and exclusions in order to set the Delivery team up for success
- Once a deal is won, taking on the product build from the Bus Dev team and setting it up to be delivered according to the documented Delivery Methodology
- Working with the Account Manager and serving as a primary point of contact for the client throughout the lifecycle of the product & making them feel as though you are in control of all aspects as well as making them aware of all deliverables on their end by providing regular updates via PSR & maintaining a client facing risk register
- Scheduling appropriate resources required to deliver the work & continuously managing this as the project goes on with Resource Management and Float
- Maintaining a strict, client facing timeline that clearly outlines all deliverables, dependencies, milestones & key dates - making sure this timeline is adhered to by the client and is visible to all stakeholders internally
- Working with designers on wireframes & look and feel of products and facilitating client feedback and sign off
- Documenting product requirements and acceptance criteria for developers in Confluence & working closely with tech leads and developers to ensure scope is clearly defined and achievable
Salary benchmarks
Our take
Genius Sports is a sports data and technology provider that acquires precise data about worldwide sports events. It then delivers data in the form of video streaming and integrity services to the sports, betting, and media ecosystem in order to empower them to create unique fan experiences.
The company differentiates itself through the fact that it has exclusive rights to access the official data of its over 240,000 covered events, being the official provider of critical data about these events. Since launching they have become the trusted partner of organisations such as the NFL, NBA, FIFA, EPL and NASCAR.
Genius Sports operates in a competitive field, with the likes of Sportradar and Stats Perform. However, the company's range of strategic acquisitions, partnerships, dMY Technology Group merger, and its impressive NYSE valuation have further increased its stake in this competitive industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (1 round)
Oct 2015
$13.2m
GROWTH EQUITY VC
Total funding: $13.2m
Company benefits
- Annual leave allowance
- Skills training
- Fitness & wellbeing programme
- Work from home opportunities
- Health insurance
- Workcation (1 month working from anywhere worldwide)
- Volunteer Day
- World Mental Health Day off
- Christmas-New Year off
Company HQ
Soho, London, UK
Leadership
Mark Locke
(CEO)Under Mark’s leadership, Genius has grown exponentially to become one of the world’s largest sports data and technology companies.
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