Product Intern, Tiqets
More information about location
Digital ticketing platform for museums and attractions
Job no longer available
Digital ticketing platform for museums and attractions
201-500 employees
Job no longer available
More information about location
201-500 employees
Company mission
Tiqet's mission is to make culture more accessible.
Role
Who you are
- Currently pursuing a degree in Business, Computer Science, Design, or a related field
- Strong interest in product management, user experience, or technology
- Analytical mindset with great problem-solving skills
- Excellent communication and organizational skills
- Eager to learn, take initiative, and thrive in a fast-paced environment
- Bonus: familiarity with tools like Jira, Figma, Notion, Looker or Google Analytics
- Excellent communicator in English, both orally and in writing
- You are available for a period of 5 to 6 months, full-time
- You are living in the Netherlands, close to or in Amsterdam (for commuting purposes)
What the job involves
- As a Product Intern, you’ll work closely with our Product Managers, Designers, Engineers, and Data Analysts to help shape the future of our products
- You’ll get hands-on experience in product development, research, and strategy, and play a real part in building things that matter & shaping the experiences we build for our users
- Support Product Manager in planning and prioritizing product features and improvements
- Conduct user research, analyze feedback, and help translate insights into actionable recommendations
- Collaborate with cross-functional teams (engineering, design, marketing) to track feature progress and gather requirements
- Report bugs to ensure smooth product launches
- Help create and maintain documentation like product specs, roadmaps, and release notes
- Monitor product metrics and help prepare performance reports
- Stay informed about competitors and industry trends to help spot opportunities or gaps in our product
Our take
Museums and attractions might have had people tolerating lengthy ticket-booth queues in the past, but the rising tide of digital transformation has today’s visitors expecting more. With many museums in particular operating on precarious funding models, they can’t afford to lose visitors, so Tiqet’s simple digital ticketing platform should offer something of a lifeline.
Tiqet’s easy browse-and-buy selection of e-tickets to top locations across the globe has proven especially useful - both for facilitating greater footfall, and for converting visitors to repeat customers with data gathering and analytics. It is this latter point that may prove especially useful: with an increasing proportion of museums' and attractions' revenue coming from gift shops and cafés, rather than ticket sales themselves, they are increasingly pivoting towards a consumer model. Consequently, they will need to keep a tighter finger on the pulse of consumer demand.
What bodes especially well for Tiqet has been a impressive funding round led by travel giant Airbnb, who offered guidance and collaboration to the startup. The company has led digital transformation in a key aspect of the tourism industry, and has made several advantageous partnerships with companies such as Klook and RUNNR.ai.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Company benefits
- Young, energetic, international work environment
- Bright, welcoming office located in the centre of Amsterdam
- Competitive salary and paid holiday leave
- Tiqets' learning academy: skill lab, group & individual learning
- Annual company getaway to undisclosed location
- Sports activities: free gym, running sessions, boot-camp, football, climbing and more
- Fun, sociable company events in and out of the office
- Friday drinks
- Summer party
- 20% employee discount code to explore great museums/venues worldwide
- Pension contribution and travel compensation
- Everyone - employed at Tiqets will receive a monthly internet allowance for working from home
- Everyone - employed at Tiqets can reimburse home work space necessities
Company HQ
Jeruzalem, Amsterdam, Netherlands
Leadership
Luuc Elzinga
(President)Previously a partner and Co-founder at Think Too. Previously worked as the company's CEO from 2014-2020.
Maarten Raaijmakers
(Chief Supply Officer)An experienced entrepreneur, they co-founded Splandingo and Mijn Register, as well as founding Minus3, before moving on to Tiqets.
Kasper Middelkoop
(Shareholder)Previously the founder of Hotelchamp and co-founder at Midsol Media, and subsequently founded Smiler.
Robert Westers
(COO)Previously the Director at Nimbuzz Internet Media. Went on to work as CPO at Nimbuss and Paylogic International.
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