Senior Revenue Operations Manager, Workstream
$160-200k
+ Equity
4-5 days a week in office (Menlo Park, CA)
Hourly worker recruitment platform
Be an early applicant
Hourly worker recruitment platform
201-500 employees
Be an early applicant
$160-200k
+ Equity
4-5 days a week in office (Menlo Park, CA)
201-500 employees
Company mission
To help businesses hire faster and smarter, so they can focus on supporting their team and serving their customers.
Role
Who you are
- 4-7 years of experience in a high-growth B2B SaaS environment, with a strong background in Revenue Operations, Sales Operations, or Business Operations. We also value backgrounds in management consulting and investment banking-turned start-up operator
- Strategic & independent thinker: You're a self-starter who can turn ambiguity into clear, actionable plans. You're driven by the success of the business and have a strong bias for action
- Data savvy & impartial: You're confident translating data into a compelling narrative. You have strong business judgment and use data to inform decisions without bias
- Technical proficiency: You have advanced proficiency in Excel with SQL knowledge for independent data analysis and system building. You are very familiar with B2B SaaS metrics (ARR, CAC, LTV, churn, expansion revenue, unit economics) and feel comfortable leading conversations with company leadership around these metrics
- Creative and structured problem-solver: You ask great questions and can think beyond standard solutions. You're willing to dive into the details and understand the front-line reality to find the best way forward – while ensuring solutions are structured and scalable
- Exceptional communicator & leadership presence: You can present complex ideas clearly and persuasively, and you have a track record of effective stakeholder management, especially with senior executives and leaders. You are not afraid to bring an opposing perspective and facilitate healthy debate to drive toward a robust, aligned decision
- We are looking for someone who has high EQ and high IQ, sets the bar high and expects greatness from themselves and those they work with, and has a bias for action (we are a startup!)
What the job involves
- Workstream is looking for a Revenue Operations Manager to be a foundational partner to our go-to-market (GTM) teams
- This role will own the strategy, design, and execution of Workstream's revenue engine
- You'll work closely with leaders across Sales, Marketing, and Post-Sales (customer success, implementation, and support), providing the data-driven insights, process optimizations, and strategic guidance needed to accelerate our growth and prepare the organization for scale
- This is more than a technical or analytical role; we're looking for a creative problem-solver with a strong business mind. You'll be a trusted advisor, leading complex, cross-functional projects and bringing a consultative approach to our most critical business questions
- This is a high-impact, high-autonomy role for someone ready to build, iterate, and drive tangible results in a fast-paced environment
- Strategic Business Partnership
- Act as a strategic partner to GTM leadership, providing data-driven recommendations on topics such as territory and quota planning, incentive design, and market segmentation
- Lead complex, cross-functional projects from ideation to implementation, such as defining new GTM motions, refining pricing strategies, or optimizing the customer journey
- Build and maintain comprehensive dashboards and reporting that provide clear, actionable insights into pipeline health, sales performance, and revenue metrics for leadership
- Conduct deep-dive analyses to identify and address bottlenecks, pinpoint growth opportunities, and improve overall operational efficiency
- Process & Systems Optimization
- Design and implement scalable processes and workflows across the revenue organization to improve efficiency and drive consistent performance
- Develop and document best practices, playbooks, and standard operating procedures to ensure operational rigor and consistency
- Manage the annual planning process for GTM teams, collaborating with leaders and finance to align on goals and resource allocation
- Support the optimization of our GTM technology stack (e.g., CRM, automation tools, reporting platforms), ensuring data integrity and a seamless user experience for our GTM teams
- Revenue Performance & Enablement
- Identify opportunities for automation and workflow enhancements to reduce manual work and free up time for our GTM teams to focus on core revenue-generating activities
- Monitor and measure the adoption of new initiatives, using feedback to continuously iterate and improve
- Provide ongoing coaching and support to GTM teams, using data to help leaders and reps improve performance and achieve targets
- We’ve been scaling fast and we are looking for someone who is excited about owning a function that is continuously shifting. Come run with us!
Our take
Recruiting new staff can be a time-consuming process for HR teams; requiring them to source, screen, and communicate with every potential candidate. Whilst the process has been made easier through online job boards, this has only led to larger pools of potential candidates, putting further pressure on the workload of recruiters.
Workstream provides an hourly worker recruitment platform, focused on automating digital communication and application management with candidates to reduce workloads for recruitment teams. The platform also allows users to post open roles to over 25,000 job boards at once, in addition to automating all paperwork workflows.
Whilst the prevalence of smart recruitment platforms will present difficult competition for Workstream, the company shows the potential to disrupt the market with its automated communication, paperwork, and mass job posting capabilities. It continues to launch new products and features - such as its multilingual and customizable AI chatbot - and has raised strong capital to support accelerated expansion and the broadening of product development.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Sep 2022
$60m
SERIES B
Aug 2021
$48m
SERIES B
Total funding: $118m
Company benefits
- Comprehensive medical, dental and vision plans
- Access to a generous number of fully-paid counseling sessions with licensed therapists every year
- Flexible PTO
- Paid parental leave
- Equity options
- Quarterly learning reimbursement that can be used toward continuing education, books, subscriptions and more
Company HQ
SoMa, San Francisco, CA
Leadership
Desmond Lim
(Co-Founder & CEO)Experience as Product Manager for WeChat. CEO and Co-founder of QuikForce from 2014 to 2016.
Max Wang
(Co-Founder & CTO)Experience as Software Engineer for Sinovation Ventures. Co-founder and CTO of VC.CN from 2011 to 2016.
Lei Xu
(Co-Founder)Worked on Revenue Acceleration and Software Engineering for Google from 2012 to 2015. Experience as Co-founder and CTO of Emote.
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