Product Operations Manager, Robinhood
$128-150k
+Eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan
Commission-free stock trading platform
Be an early applicant
Commission-free stock trading platform
1001+ employees
Be an early applicant
$128-150k
+Eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan
1001+ employees
Company mission
To democratize finance for all.
Role
Who you are
- Bachelor’s or Master's Degree or equivalent experience
- 5+ years of program or product operations experience working closely with product and engineering teams
- Exceptional project management skills
- Ability to work independently and a strong sense of ownership
- Excellent communication and collaboration skills
- Resourcefulness and agility in fast-paced, entrepreneurial environments
- Motivation to be a self-starter
What the job involves
- The Activation team is responsible for new customer acquisition and for deepening our relationship with existing customers
- We develop innovative approaches to acquire and retain customers, and help customers discover and engage with our products
- As a Product Operations Manager on the Activation team, you’ll make it possible to quickly and safely launch products that meaningfully accelerate business growth and deliver exceptional customer value
- You will work closely with cross-functional partners across product management, engineering, marketing, legal, compliance, customer experience, data and finance to develop, test, launch and scale new products and offers
- You’ll play a key role in enabling the team to ship quality experiences at a high velocity
- Work with product, engineers, marketing, legal, compliance and operations team to launch new features and iterate on existing products
- Develop end-to-end product rollout plans, and project-manage implementation
- Plan, coordinate, and drive discipline around the processes for testing, launching and rollout of new products and features
- Ensure operations teams are ready with the resources, information and processes required to support new products and offers (training, playbooks, documentation, resolution paths, FAQs, etc)
- Work with operations teams to collect, prioritize and communicate product-related challenges to be considered by product and engineering in future development
- Serve as a central point of contact for inbound requests from other teams
Our take
For years, traditional brokers ruled the share trading realm, charging hefty fees that locked out everyday investors. Robinhood emerged as a disruptor, offering commission-free trading and opening the door to a new generation. Its innovative model thrives on premium features like increased buying power and extended trading hours, attracting a younger audience drawn to meme stocks like AMC and GameStop.
But Robinhood's not just about quick thrills. The company claims its mission lies in catering to "the unmet needs of the next generation," evidenced by its "Robinhood Retirement" launch, targeting gig-economy workers often excluded from financial planning. This commitment to accessibility aligns with its core values.
However, 2023 brought unexpected turbulence, as Robinhood became entangled in the FTX cryptocurrency exchange bankruptcy scandal when it emerged that the US Department of Justice seized hundreds of millions of dollars of the company's shares tied to FTX founder Bankman-Fried. Despite these challenges, Robinhood successfully bought back the missing stock, and its impact on democratizing finance remains undeniable.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
39% female employees
-23% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Feb 2021
$2.4bn
CONVERTIBLE
Jan 2021
$1bn
LATE VC
Total funding: $5.6bn
Company benefits
- Well-being - Premium medical, dental, and vision insurance
- Family & home life - Parental leave, personal prosperity benefits
- Comfort & care - Annual lifestyle stipend
- Office life - Catered meals and fully stocked kitchen, commuter benefits
- Growth - Education and training, community events, career mentorships
Company values
- Safety First: Robinhood is a safety-first company
- Participation is Power: At Robinhood, the rich don’t get a better deal
- Radical Customer Focus: We exist to make our customers happy
- First-Principles Thinking: We make bold bets and challenge the status quo
Company HQ
Downtown Menlo Park, Menlo Park, CA
Articles
Leadership
Vlad Tenev
(Co-Founder)Studied Mathematics at Stanford University, where they met their fellow co-founder. Dropped out of a PhD to start Robinhood.
Baiju B.
(Co-Founder)Studied Mathematics and Physics at Stanford University, where they met their fellow co-founder.
Salary benchmarks
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