Solutions Consultant, Frontify
EMEA & RoW
Salary not provided
Figma
InDesign
Mid and Senior level
London
Brand management platform
Open for applications
Brand management platform
201-500 employees
B2BEnterpriseMarketingContentSaaSCloud Computing
Open for applications
Salary not provided
Figma
InDesign
Mid and Senior level
London
201-500 employees
B2BEnterpriseMarketingContentSaaSCloud Computing
Company mission
To create a home where all brands can thrive.
Role
Who you are
- We value creativity, autonomy, transparency, solidarity, and a can-do attitude
- You're able to work in a hybrid setup from our St. Gallen or London office, joining your team on-site once or twice a week
- You have 4+ years of experience in Solutions Consulting, Sales Engineering, or a similar customer-facing technical role, ideally in SaaS
- You combine strong technical curiosity with a commercial mindset and enjoy helping customers solve complex business challenges
- You're quick to master new products and technical concepts, and you thrive on becoming the trusted expert others turn to for guidance
- You're familiar with design, automation, or collaboration tools such as Figma, Adobe InDesign, Make.com, or n8n. Experience with APIs or SDKs is a plus
- You balance strategic thinking with attention to detail, always keeping the broader business impact in mind
- You confidently guide and influence internal stakeholders, explaining complex technical concepts in a clear and approachable way
- You're always looking for ways to improve processes, optimize workflows, and challenge the status quo
- You learn new technologies quickly and communicate their value with clarity and confidence
- You speak English fluently. Additional languages are a plus
- We understand that every candidate’s experience is different. If you’re interested in this role but don’t tick all the boxes, we still encourage you to apply
- We’re looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what’s next
What the job involves
- You will be part of our Solutions Consultants team, a team with diverse professional backgrounds who aim to know everything about Frontify and how customers can get the most out of it
- We sit inside Customer Delivery and operate as one unified group across markets and segments – no silos, no empire-building
- We love asking and receiving good questions, care about genuine customer outcomes and really get going when things become challenging
- We’re a team that’s all about trying new things
- Working cross-functionally, we bridge gaps between Technology, Business, and Services to create a panoramic view of the business
- You’ll be the ultimate product expert: The go-to person for detailed instructions and guidance on what is (and what isn’t) possible with Frontify
- Not only do you know how to position Frontify for various use cases when helping our commercial teams during a pitch, but you’ll also find creative workarounds and alternative ways of using our platform in order to improve the value a customer gets out of Frontify, and you will add valuable insights for our product strategy based on customer interactions
- To best support our commercial teams, you’ll also get to know the tools our customers use most and advise on how to use Frontify with these tools through integrations, plugins, or separately
- These tools include Figma, InDesign, CMSs and n8n
- You’re curious to learn how our customers use items like Frontify’s API and SDK to improve their Frontify experience, even if you haven’t worked with these before
- As the centralized repository for technical consulting, you’ll collaborate with our Sales and Customer Success teams to successfully convert opportunities and grow accounts over time
- You’ll also build a bridge to Product Marketing and Product Management teams to generate scalable materials and trainings that will help the company’s commercial success
- You'll become the go-to expert on Frontify, advising internal teams on platform capabilities, best practices, and creative solutions for a wide range of customer use cases
- You'll partner with Sales and Customer Success teams to deliver technical consultations, support customer evaluations, and help convert opportunities into long-term customer partnerships
- You'll position Frontify's capabilities through tailored demonstrations and solution design, finding innovative ways to maximize customer value
- You'll advise customers and internal teams on integrating Frontify with tools such as Figma, Adobe InDesign, CMS platforms, automation tools, and other technologies
- You'll deepen your expertise in Frontify's APIs, SDK, and extensibility capabilities to help customers solve complex technical challenges
- You'll capture customer feedback and technical insights to influence product strategy and help shape future platform development
- You'll collaborate with Product Marketing and Product Management to create scalable enablement content, technical documentation, and training materials for commercial teams
- You'll continuously explore new technologies, customer workflows, and industry trends to strengthen Frontify's technical consulting capabilities
- This description outlines the primary duties of the role, which may evolve in response to business needs and company growth
Application process
- If there’s a fit, you’ll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you
Salary benchmarks
Our take
Global brands are experiencing exponential demand for more content across increasingly automated channels. Meanwhile, research has shown that employees spend about 16% of their time searching for information and assets they need, but are finding them only 56% of the time.
Frontify was created to be a central hub for companies, serving as a brand management portal that includes dynamic, modularised design systems. Here, employees can find brand assets that can be edited, maintained and shared with others across the company and beyond.
The company has invested in its international growth and product development, doubling down on its unique combination of a full-suite service and high UX standards. It has also expanded its executive team and acquired real-time image and video processing service TwicPics to support continued scaling.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Top investors
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2021
$50m
SERIES C
Jan 2020
$22.3m
SERIES B
Total funding: $80.6m
Company benefits
- Flexible working hours
- Stock options & company success bonus
- Collaborative, social places to bring people together in-person & virtually
- Work from anywhere
- Paid parental leave
Company HQ
St. Gallen, SG
Leadership
Roger Dudler
(CEO & Founder)Previously a Senior Software Engineer at Namics in Switzerland. Also worked as a Developer for over a decade at various technology companies before founding Frontify.
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