Business Support Intern, Back Market
French Speaker
Online marketplace for refurbished electronics
Job no longer available
Online marketplace for refurbished electronics
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To create a world that does more with what we already have by prolonging the lifespan of electronic devices through circularity and repair.
Role
Who you are
- Looking for a 4 months internship
- French and English are no-brainers (full professional proficiency). If you’re extra cool and speak more languages, bonus points for you!
- You ideally have a previous experience in a commercial position, if it was in the e-commerce sector it’s a plus
- You are familiar with Office and in particular Excel to manipulate data
- Previous experience with Salesforce is a big plus
- You are well organized and communicate in a friendly and professional manner
- You are a great team player, strong communicator and ‘get stuff done’
What the job involves
- As a Sales and Business Analyst Intern, you will support the team in converting leads from all European countries into Back Market sellers
- You will provide new sellers with a seamless and positive onboarding experience, ensuring they meet the quality and minimum selling requirements
- At the same time, you will work closely with multi-functional teams on projects to improve internal processes
- User onboarding, by providing them with professional written support via Salesforce (from seller sign-up through to activation day as a new Back Market seller)
- Build strong relationships with your sellers to ensure a great start to their Seller journey
- Work hand in hand with the Seller Activation Manager in monitoring and improving the Key Performance Indicators
- Project management related to the continuous improvement and efficiency of the activation processes
- Starting date: August 2024
- Duration: 4 months (until December 2024)
- Full-time role (35H/week)
Application process
- HR Interview with the Talent Acquisition Specialist
- Skills Fit Interview with your futur Manager (includes a Live Case Study)
- Team Fit Interview with another person in the Team
Our take
At a time when new smartphones launch frequently but with fewer new features and when individuals want to contribute to sustainability and the circular economy, Back Market is setting out to provide customers with a viable option of purchasing refurbished electronics goods.
The vision of the company is to become the default choice when it comes to electronics purchases, irrespective of the customers' budget. In order to materialise this vision, Back Market guarantees that all the devices sold on its platform are 100% functional. The company screens sellers before allowing them to join its platform and it monitors their performance in real-time by collecting detailed customer feedback. By doing this, it hopes to restore trust in refurbished devices and to make sustainability an easy, safe, and affordable choice.
Back Market operates in 16 counties and has a client roster that includes Netflix, Disney, BBC, Sony, and Apple. The company has also raised over $1 billion in capital, which has been invested in expansion across new and current markets. And with the recommerce market only growing, Back Market has a lot of room for exciting future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Company benefits
- Hybrid working: Put on real pants only when you have to: work from home twice a week and remotely 1 week per quarter
- Comprehensive leave: Take the time you need for yourself and your people with a minimum of 25 days of PTO per year
- Parental leave: Family comes first with 12-14 weeks of fully paid parental leave, plus 5 weeks for the second parent
- Volunteer days: Get paid to stand up for a cause you believe in, two days per year
- Health insurance: Take care of yourself with comprehensive health plans
- Stock options: Your hard work doesn’t just benefit a few, it also benefits you
- Mental health support: Just as important as your physical health. We want to give you the support you need
- Annual retreat: Relax or party! We have something for everyone at our legendary All-Hands offsite
Company HQ
Beaubourg, Paris, France
Leadership
Thibaud Hug de Larauze
(Co-Founder & CEO)Previously a Logistic Export Assistant at Devanlay Lacoste and an Account Manager at Neteven.
Amandine Durr
(CPO)Amandine joined bAck Market in 2021 as CPO. Prior to this, they were a Product Director at ManoMano, a Senior Innovation product Manager at Kering, and CPO/CEO and Head of Product at We Are TV.
Clément Petit
(CFO)Previously spent nearly 3 years at Veepee, initially joining as a Financial Director before becoming CFO of France then later Group CFO. Prior to that, they spent 4 years at Elanco in Financial roles.
Dawn Baker
(CTO)Dawn joined Back Market in 2022 as Senior VP of Engineering, becoming CTO in 2023. Prior to this, they worked at Google as a Senior Director of Engineering, at Fitbit as the VP of Software Engineering, and at LinkedIn as a Senior Manager of Site Reliability Engineering.
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