Project Manager, GB Group
Identity verification and fraud prevention solutions
Be an early applicant
Identity verification and fraud prevention solutions
1001+ employees
Be an early applicant
1001+ employees
Company mission
To ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people.
Role
Who you are
- Systematic and process orientated with a proven track record of managing projects through to completion to plan
- Proven experience of working with ambiguity and change, with the ability to adapt plans once they are in flight
- Strong customer orientation and ability to respond to frequent demands of multiple customers and channels
- Track record of engaging stakeholders at all levels, with the influencing skills to have a strong impact on the success of GBG
What the job involves
- As a Project Manager in our Professional Services team, you will lead the delivery of customer implementations and revenue‑driving projects from kick-off to completion. You will coordinate cross‑functional teams, manage client stakeholders, and ensure projects are delivered on time, within scope, and within budget, while maintaining a strong focus on customer outcomes, commercial performance and time to revenue
- Drive the end‑to‑end delivery of customer implementations and commercial projects, ensuring outcomes that accelerate customer value and support revenue recognition
- Coordinate internal teams, partners, and client stakeholders to ensure alignment, clarity of ownership, and timely execution across all phases of the project lifecycle
- Define project scope, success criteria, and delivery plans in collaboration with Sales, Pre-Sales & Professional Services, ensuring feasibility and commercial viability
- Develop and maintain detailed project plans, including timelines, resource plans, and delivery documentation across Confluence, Jira, and other internal systems
- Proactively manage scope, timelines and budgets - ensuring commercial accuracy and protecting project margins while maintaining strong customer relationships
- Identify, assess, and mitigate delivery risks to stakeholders to safeguard customer outcomes and internal targets
- Lead customer communications, providing clear, consistent updates on progress, risks, dependencies, and commercial considerations
- Escalate issues and unblock delivery challenges by engaging the right internal leaders and stakeholders at the right time
- Champion delivery excellence and repeatability, contributing to process improvements, playbooks, and best practices across the Professional Services team
- Act as the primary point of accountability for project success, ensuring that customer expectations are met or exceeded while maintaining a strong focus on speed‑to‑value and speed‑to‑revenue
Salary benchmarks
Our take
Founded in 1989 as a mailing system in Cheshire, GB Group became an information management company before several acquisitions and name changes led it full circle back to operations under GB Group - or GBG. Now valued at $706M, the company created an international identity verification service that is its current leading product.
With 21 countries under its wing and companies such as IBM and HSBC using its services, GBG simplifies employee onboarding, cyber security, and personal data protection with a friction-free digital platform.
With international revenues steadily growing, GBG managed to navigate the market from acquired startup to company-acquiring global leader. However, the rocky economic climate in the UK has led to GBG's purchase by US private equity firm GTCR in September 2022, a growing trend among foreign companies in the UK tech industry. Since then, however, GBG has gone on to win contracts with award-winning companies like Shoplazza, indicating that it has retained its momentum post-acquisition and is ready to continue upwards.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Leadership
Dev Dhiman
(CEO)Dev has been with GBG since 2020, initially joining as a Managing Director of Asia Pacific before becoming CEO in 2024. They previously spent 12 years at Experian in various Directorial roles and 3 years at Deloitte UK as a Senior Associate and Assistant Manager.
David Ward
(CFO)Prior to joining GBG in 2021, David spent over 10 years at AVEVA as Head of Finance, CFO and Finance Director & Company Secretary. He was also an Senior Assurance Manager for over 13 years at EY.
James Gothard
(COO)James joined GBG in 2025 as the Chief Strategy Officer, he moved into the role of Chief Operating Officer in 2026. Prior to GBG, he spent 20 years at Experian in various roles, including GM of Credit Services & Strategy, South East Asia.
Share this job
View 2 more jobs at GB Group