Website Account Specialist, Leap Tools
CA$60-70k
AR visualisation platform
Be an early applicant
AR visualisation platform
101-200 employees
Be an early applicant
CA$60-70k
101-200 employees
Company mission
To revolutionise the retail experience and advance the frontiers of computer vision technology.
Role
Who you are
- Relationship-driven—building trust and maintaining strong client connections is central to your approach
- Critical thinker with a knack for creative problem-solving
- Strong sense of leadership, who takes pride in finding solutions and owning initiatives
- Strong written and verbal communicator, comfortable engaging with both customers and internal teams
- Able to manage multiple projects at once while staying organized and responsive
- Comfortable working autonomously, but quick to support teammates with feedback, collaboration, or guidance to help the whole team thrive
- Familiarity with tools like Google Sheets or Excel is a bonus, especially when troubleshooting more complex issues
- Past experience working cross-functionally with teams like dev, marketing, or customer success is a major advantage
- Basic understanding of SEO best practices
- Experience with web-building platforms of any kind (e.g.; Squarespace, Wix, Wordpress)
- Experience with GitLab or Salesforce is a plus—while we provide training, any prior exposure is helpful
- Experience with domain transfers is a plus—while we provide training, any prior exposure is helpful
- Bonus points for design skills (Photoshop, Figma)
- You should apply to this job even if you don't fit this role perfectly because we can create a new role for you with corresponding compensation
What the job involves
- Our technology lets you preview products in your own room before you buy them
- Imagine you want to redesign your home and have been searching for new tiles for your kitchen, or a new rug for your living room
- You definitely want to make sure it will look good in your space
- We enable you to do that through our proprietary cutting-edge technology, presented in an extraordinarily simple and accessible way
- Work directly with customers to help them create stunning websites through our CMS platform
- Become a go-to resource for customers, making tailored recommendations to help them unlock their full digital potential
- Become a Roomvo product expert, confidently walking customers through our various tools that support their day-to-day operations
- Help guide our product roadmap based on insights uncovered during hundreds of customer conversations
- Help create processes that improve efficiencies across our web team, both internally and externally
- Help drive new business by delivering custom demos and strategic consultations to a wide range of accounts—often supporting 100–150 clients throughout your tenure
- Leverage your customer-facing experience—whether from retail, hospitality, or tech—to build trust and drive meaningful results
- Engage regularly with clients via email and phone, providing hands-on training for new features and platform updates
- Represent Roomvo at select tradeshows and industry events throughout the year—an optional but encouraged opportunity to connect with new and existing clients face-to-face
Application process
- Now: You upload your resume and complete a brief questionnaire
- Step 1: We arrange a video call with you to assess your abilities
- Step 2: You attend the second video interview soon after
- Step 3: You meet one of the founders
- Step 4: You receive an offer
Our take
Leap Tools is an AR visualisation platform that helps retail customers visualise the products they want to buy within their own homes. Using augmented reality, it purports to increase eCommerce conversion rates by five times and increase web transactions by 10%.
Through its visualisation app Roomvo, Leap Tools can show what products - mainly homeware and furniture - will look like alongside people's other possessions. The idea is to turn potential customers into real customers because they don't have to rely on their imagination.
This simple solution solves a leading problem in eCommerce at a time when the majority of all shopping journeys begin, if not end, online. Leap Tools made its way onto Deloitte’s Fast 500 and Fast 50 for Canada in 2022, indicating a real interest in the product visualization software.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company HQ
Yorkville, Toronto, ON
Leadership
Pawel Rajszel
(CEO)Also Co-Founder of Roomvo app.
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