Custom Solutions Developer, IntelePeer
Salary not provided
+ Stock Options
SQL
React
MongoDB
AWS
Docker
Python
R
Linux
Node.js
MySQL
Azure
Snowflake
Git
Unix
REST API
Angular 14+
Junior and Mid level
Remote from US
More information about location
AI-powered communications automation
Be an early applicant
AI-powered communications automation
201-500 employees
B2BArtificial IntelligenceSaaSAutomation
Be an early applicant
Salary not provided
+ Stock Options
SQL
React
MongoDB
AWS
Docker
Python
R
Linux
Node.js
MySQL
Azure
Snowflake
Git
Unix
REST API
Angular 14+
Junior and Mid level
Remote from US
More information about location
201-500 employees
B2BArtificial IntelligenceSaaSAutomation
Company mission
To enable businesses to deliver truly delightful experiences.
Role
Who you are
- The ideal candidate will be a proactive problem-solver who can work both independently and as part of a skilled development team, contributing to design documents and participating in design reviews
- The role demands strong communication skills to effectively work with stakeholders and management, particularly in assessing and communicating the business impact of technical issues
- At least 1 year of experience with Generative AI and Prompt Engineering required
- Experience in utilizing generative AI (e.g., LLMs, generative image models) in inference and fine-tuning tasks
- At least 2 years of experience with Node JS/Angular JS/Express JS/React JS/Mongoose JS
- At least 2 years of experience implementing RESTful web APIs
- At least 2 years of experience with SQL and/or NoSQL experience (e.g., MYSQL, MongoDB preferred)
- At least 2 years of experience with Python, or other scripting languages (e.g. R, or similar)
- Strong understanding and experience using OO design principles and test-driven development
- Experience in troubleshooting software issues
- Experience with Cloud technologies (Azure, AWS) is a plus
- Experience with Cursor or Windsurf IDE is a plus
- Experience with Linux/Unix is a plus
- Experience with Speech Recognition, Text to Speech, Natural Language Processing is a plus
- Git experience is a plus
- Docker experience is a plus
- Sigma BI experience is a plus
- Snowflake experience is a plus
- Experience with SOAP web services and XML is a plus
- Strong problem-solving skills
- Strong organizational, prioritization, and documentation skills
- Excellent verbal and written English communication skills, including the ability to communicate clearly with non-technical individuals, including customers
- Successfully communicate technical issues clearly to individuals with varying levels of technical knowledge and understanding
- Effectively and efficiently solve mission critical technical problems in a startup-paced business environment
- Exceptional attention to detail
- Continuous improvement attitude
- Quality-, customer service-, and continuous improvement-driven to consistently delight internal and external customers
- Team player who is willing to go above and beyond to help others
- Self-motivated, proactive, and resourceful
- Positive, professional attitude and ability to establish and maintain effective working relationships in cross-functional and team environments
- Reacts quickly and adapts to changes in priorities, circumstances, and direction
- Effectively multi-tasks and manages multiple projects concurrently in a time-sensitive work environment
- Bachelor’s Degree in Engineering, Computer Science, Mathematics or Computing related field; equivalent work experience and/or relevant Programming Certifications may be considered
- Sedentary work lifting no more than 10 pounds
- Occasional lifting, carrying, and standing
- Frequent hand/eye coordination to operate office equipment
- Vision sufficient to read computer screens, reports, and related department documents
- Dexterity to operate computer keyboards and other related office equipment
- Endurance sufficient to sit and work at a computer for extended periods of time
- Frequent speech communication and hearing
What the job involves
- This role focuses on developing and implementing conversational GenAI agents within Intelepeer's Workflow automation platform, requiring expertise in both AI development and system integration
- The position involves writing code and developing scripts to address technical challenges while collaborating with customers to integrate their API platforms
- Build Conversational GenAI agents that are integrated with Intelepeer's Workflow automation platform as well as customer's API platforms to automate business processes and enhance customer interactions
- Develop code, scripts and other artifacts required to solve customer technical issues
- Lead technical discussions and collaborate with key stakeholders including the customer, to gather requirements, solve integration challenges, and design solutions
- Be proactive and inquisitive in identifying and finding solutions to complex problems
- Determine severity and impact of issues on the business and communicate status to Management
- Work both independently and with a group of highly skilled developers, project managers, and quality assurance engineers
- Be a subject matter expert on our products and collaborate with other internal teams in order to contribute to the evolving suite of products that Intelepeer offers
- Be flexible with work hours and schedule; provide on-demand support as needed
- Keep up to date on industry technical trends and new development methodologies to maintain current skills and remain current with industry standards
Our take
For businesses, AI automations has the potential to make processes more efficient and hence drive higher revenue. IntelePeer knows this and delivers AI agents to manage customer communications so that its clients can reduce costs, improve the customer experience and enhance ROI.
Capable of automating an impressive 90% of customer interactions, this comprehensive coverage is what allows IntelePeer to stand out. Its solutions are powered by generative AI and are suitable across many sectors such as healthcare, finance and retail.
Recently, IntelePeer secured a huge growth investment co-led by Savant Growth LLC and VantagePoint Capital Partners. These funds will be used to support further expansion after already growing its business 100% year-over-year.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 9 rounds)
Jul 2024
$70m
LATE VC
May 2021
$110m
CONVERTIBLE
Total funding: $252.1m
Company benefits
- 401(k): Use your retirement savings to plan for the future
- Stock options: Invest as an owner in the company you work for
- Unlimited vacation: Take time off for a break, vacation, or travel
- Healthcare: Enjoy medical, dental, and vision, plus gym reimbursement
- Catered meals: Dine-in on company meals and a snack-packed kitchen
Company HQ
Dania Beach, FL
Leadership
Frank Fawzi
(CEO, not founder)Former CTO (Software/Integration Group) at ADC. Was also President and CEO at CommTech Corporation and a Consultant at AT&T.
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