The premium travel market is increasingly being driven by mobile-first millennials and GenX, and yet booking adventurous holidays like a safari is often a complicated process of emails and phone calls. Sceneset, a rebrand of Origin, aims to change that with its luxury mobile-first concierge service.
Unlike traditional concierge services, discerning travelers pay a membership fee to access the app which comes with on-hand expert human curators. The technology platform then uses machine learning to provide a service that learns its user’s travel preferences.
The team has set the goal of becoming carbon-negative. Trips are currently offset in partnership with myclimate.org and Stripe, but the next stage is for the entire organization to measure and reduce their emissions impact to a carbon-negative state.
Sceneset's users are both happy to fork up for a luxury travel concierge service and embrace technology-based services. The challenge for the app will be achieving word-of-mouth growth among this narrow group.
Kirsty
Company Specialist at Welcome to the Jungle