Account Manager, PulsePoint

Programmatic/DSP

$75-85k

+ Target annual bonus (ranging from $7.5k-8.5k based on company and individual performance), as well as a $5k/quarter quarterly incentive plan tied to the revenue growth of the account(s) managed by you, which usually comes into effect a few quarters after they start once they've become the sole Account Manager for their accounts

Tableau

Google Analytics

DoubleClick

Salesforce

GSuite

JIRA

Junior and Mid level

New York

Remote from US

More information about location

Healthcare marketing data company

Be an early applicant

Healthcare marketing data company

201-500 employees

HealthcareB2BBig dataAnalyticsMachine LearningSaaS

Be an early applicant

$75-85k

Tableau

Google Analytics

DoubleClick

Salesforce

GSuite

JIRA

Junior and Mid level

New York

Remote from US

More information about location

201-500 employees

HealthcareB2BBig dataAnalyticsMachine LearningSaaS

Company mission

To use real-time clinical data to help boost the healthcare industry and improve patient outcomes.

Job

Company

Role

Who you are

The ideal candidate will have a strong client facing background and prior digital account management/campaign management experience within the digital Health/Pharma space or from the media agency partner side
2+ years experience in a client-facing Account Management, Customer Success, or Media Planning role, developing and managing programmatic campaigns and/or digital media buying
BA/BS degree in Business (Advertising/Marketing) or similar education
Understanding of interactive media planning, buying elements, success metrics (CPA, CPC, CPM, DR etc.), and campaign/tech troubleshooting
Interactive agency or consulting experience (supporting Health and Wellness campaigns a plus)
Passion for customer service and ensuring that our clients have the best experience possible
Detail-oriented with the ability to multi-task in a fast-paced environment
Responsible and results-driven individual
Strong interpersonal, communication, collaboration and organization skills
Familiarity with Microsoft Office, Google Suite, Google Analytics, Doubleclick, IAS, DoubleVerify, Sizmek, JIRA, Salesforce, Tableau
Understanding of the programmatic market with exposure to bid management and campaign management/optimization strategies, preferred
Demonstrated ability in analyzing and interpreting campaign data to recommend solutions that will provide optimal results for our clients

What the job involves

We are looking for talented Account Managers to join our team
Our Account Managers own the relationship between PulsePoint and our clients
An AM serves as the primary point of contact for the client and internal teams for all items regarding health media and programmatic campaigns
The Product You'll Be Working On:
LIFE BY PULSEPOINT™, Everything you need to plan, activate, analyze and optimize your digital healthcare advertising campaigns - in one platform
Our proprietary data targeting solutions are the backbone for thousands of healthcare brands seeking instant access to forecast, target, and engage DTC and HCP audiences at scale
Develop, grow, and maintain relationships with clients through exceptional client service
Serve as point person for all post-sale client requests and communication with client, including kick off calls, asset gathering, KPI discussions, creative changes, performance reports, client meetings, campaign recommendations, troubleshooting
Partner with Campaign Management and Platform Solution teams to develop and provide regular actionable insights to our clients on both live and post campaign results detailing performance, campaign optimizations, and new opportunities
Partner with internal Client Strategy to effectively communicate digital strategies and rationale for tactical approaches for each campaign directly with our clients
Provide accurate campaign screengrabs and detailed reporting in line with campaign objectives and KPIs in a timely manner
Partner with Data Analytics to ensure successful delivery of in depth reporting to clients and troubleshoot where necessary
Lead client calls and virtual/in-person business reviews covering campaign performance, insights and recommendations
Coordinate extensive monthly billing with clients and internal teams
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Application process

Intro phone screen with recruiter (30 mins)
Phone call with AM Team Lead (30 mins)
Manager of Account Management (30 mins)
Phone call with Sr. Director of Account Management (30 mins)
Phone call with VP of Account Management (30 mins)

Our take

PulsePoint is a healthcare tech provider that uses real-time data to provide insight into patients. It uses machine learning and programmatic automation to better understand this data, enabling clinical diagnoses and solutions to be delivered more quickly and accurately.

With its range of analytics solutions, PulsePoint aims to improve predictive aspects of healthcare. The company recently launched its Signal technology, which draws together a range of physician-to-patient data, enabling healthcare organizations to cross-reference with their own information to gain fresh insight.

The global Big Data market for healthcare is expected to be worth $78 billion by 2027, according to an analysis by Emergen Research, and PulsePoint is setting out to be a big part of this growing sector. Having been acquired by Internet Brands in 2021 but remaining an independently run entity, it will benefit greatly from the expertise and market reach of its parent company and their portfolio of health media companies, including WebMD and Medscape.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

14% employee growth in 12 months

Glassdoor (4.2)

Company

Funding (last 2 of 3 rounds)

Jun 2013

$3m

EARLY VC

Jan 2013

$3m

EARLY VC

Total funding: $15.5m

Company benefits

Dollars and Sense: 401(k) match
Happy + Healthy: Comprehensive medical plans, affordable medical, dental and vision options, 100%-paid life & disability insurance
Break a Sweat: Free virtual fitness classes, Better Yourself Wellness program
Always Learning: Generous annual tuition reimbursement, ongoing team trainings
Take a Load Off: Paid vacation, sick time, and company holidays (including a floating holiday)
Good Ol' Fun: Team-building events, happy hours, holiday celebrations, and more!

Company HQ

Midtown East, New York, NY

Leadership

Sloan Gaon

(CEO)

Qualified as an Attorney before moving into Management roles at TurboChef, RegistryPro, MIVA, and more organizations. They then left their role as General Manager of GrubHub in March 2012 to found PulsePoint in July 2012.

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