Senior Software Engineer, ActiveCampaign
$153.3k
Customer experience automation
Be an early applicant
Customer experience automation
501-1000 employees
Be an early applicant
$153.3k
501-1000 employees
Company mission
To help businesses and organizations to automate their entire customer experiences.
Role
Who you are
- This position requires a Bachelor’s degree in Computer Science, Computer Engineering, or related engineering field, or foreign equivalent
- 5 years of relevant experience in software engineering or a related occupation
- 5 years of experience developing SaaS systems using REST APIs or micro-services on Kubernetes
- 5 years of experience developing using frameworks including: Slim, Symfony or GraphOL; 5 years of experience using tool including Gitlab, Vault, Grafana, Jira, PHPStorm or Pycharm
- 5 years of experience working in a LAMP stack (Linux, Apache, MySQL, PHP)
- 4 years of experience working with front-end languages including: JavaScript, React, JQuery, Typescript, CSS or HTML
- 4 years of experience using data stores including: MySQL DB, DynamoDB, NoSQL or Redis
- 4 years of experience of formal onboarding, training or mentoring other software engineers
- 4 years of experience producing automated test to complement code written
- 4 years of experience completing projects as a major contributor; 4 years of experience designing systems using OOP, DDD or SOLID
- 4 years of experience using auth services or formats such as OAuth or JWT
- 2 years of experience using services including: Kafka, AWS services or ElasticSearch
- Will accept any suitable combination of education, training, and experience
What the job involves
- Software Engineers work as part of a cross-functional product team in the design, implementation and maintenance of ActiveCampaign's software product
- This position will collaborate with the team to perform full-stack engineering, design and build new features and capabilities, and solve technical problems
- This role will join the Partner Platform Team that builds and maintains our partner portal and APIs that empower hundreds of partners to manage thousands of customers' accounts within the ActiveCampaign software
- Specifically, the Senior Software Engineer will: Independently produce high quality, tested code according to modern coding standards, best practices and architectural technical vision
- Deliver complex and large features working with cross-functional teams including UX, Product Team, ARG and more
- Build maintainable, scalable and comprehensive systems
- Participate in detailed code reviews, providing helpful and specific feedback to teammates and advocating for improved standards
- Author and execute feature-level or project-level test plans
- Capably troubleshoot and debug large-scale systems (user base of 150k+) and legacy systems
- Create observability tooling including alerts and dashboards to measure and optimize production systems
- Support legacy & modern services and applications in the public cloud and deploy them through CI/CD practices
- Execute, monitor and validate production changes
- Produce documentation for help guides, code comments, service playbooks, and at times, technical designs
Our take
Marketing and CRM tools are essential to scale a business in the current landscape. Existing tools for optimising engagement, scalability and data analytics have surged in popularity, but many solutions remain unaffordable for small businesses.
ActiveCampaign provides an integrated platform for email marketing, marketing automation and CRM, with the focus on providing businesses with the ability to optimise customer experiences. The platform leverages machine learning and automation to increase the rate at which its clients can scale their engagement levels, regardless of whether the user is running a small or large business.
Despite high-profile competitors, the company has found a gap in the market by providing an integrated and unified solution combining hundreds of tools. The platform is available as an entire package for enterprises, but smaller companies can opt for cheaper and streamlined tool kits. In 2022, ActiveCampaign announced the implementation of over 400 customer ideas into its product. It has also partnered with ActiveEngine, the first ActiveCampaign-only agency, to enable businesses to make better discovery calls and close more deals. With the 2024 opening of a hub in Krakow, it is further expanding its European footprint.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2021
$240m
SERIES C
Jan 2020
$100m
SERIES B
Total funding: $360m
Company benefits
- Mac computer, modern apps, and access to a $250 quarterly WFH stipend, as well as regional Hubs that serve as a central meeting space.
- Open PTO, the ability to work remotely, a sabbatical program, and flexibility in your work schedule.
- Access to the Calm meditation app, the Modern Health coaching app, and telemedicine support for mental health.
- Equity for all employees to help create alignment and an ownership mindset across all team members as we grow.
- Access to 1:1 sessions with career coaches, and Udemy subscriptions.
- Generous 401K matching that have no wait or vesting requirements.
- Dedicated Employee Resource Groups for moms, dads, and parents, manager training to better support working parents, and flexible working schedules to make parenting during remote work a bit less stressful.
- Dedicated career development conversations and regular salary reviews.
- Full medical, dental, and vision, and pay 100% of your premiums for the HSA plan.
- Stay connected with teams around the globe through digital outings & trainings, an automated coffee roulette program, and biannual team kickoffs.
- Donation matching and 3 days of Volunteer Time Off for all employees every year. We also make it easy to participate in local elections by giving employees the day off.
Company HQ
Chicago Loop, Chicago, IL
Leadership
Jason VandeBoom
(Founder & CEO)Jason founded ActiveCampaign in January 2003 as CEO. They have worked there ever since, alongside being a Future Founders Board Member since February 2020.
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