Account Executive, 7shifts

• Previous experience in a high-volume, quota-carrying tech sales role where you consistently demonstrated high performance and target attainment
• Experience in uncovering customers' needs through deep discovery within existing accounts to drive value-based expansion
• A strong bias toward action and a sense of urgency to move with speed
• You are tech-savvy and skilled in using sales tools to manage your pipeline efficiently, prioritize tasks, and maximize productivity
• You take a solutions-oriented approach, proactively addressing restaurant pain points and confidently handling objections to find the best outcomes for customers
• You have a growth mindset, seeing challenges as opportunities, adapting to change with enthusiasm, and embracing new ideas with curiosity and resilience

Desirable

• As the Account Executive, Expansion at 7shifts, you will work with existing customers and use our sales tech stack to drive revenue growth and increase payroll attach rate
• Reporting to the Senior Manager, SMB Sales, your role will focus on identifying customer pain points, uncovering opportunities for account expansion, demonstrating tailored solutions, and closing deals through proactive follow-ups and strategic objection handling
• Serve as the primary contact for existing 7shifts customers across all channels (text, email, and phone), communicating our value proposition and driving revenue growth
• Host product demos with existing customers using thoughtful discovery to identify their needs and recommend 7shifts solutions that enhance their experience
• Effectively manage lead and opportunity pipelines, working efficiently to qualify customers and close good-fit restaurants on upsells, new add-ons, Payroll, and location expansion to achieve targets
• Leverage sales tools to execute and accurately track activities (Salesforce, Outreach, Gong, Slack)
• Collaborate with cross-functional partners such as SDRs, Product, Support, Implementation, Mid Market Sales, and Marketing to drive results and share valuable customer insights