Content Designer, Glean
$162-250k
Office located in Palo Alto, CA
Enterprise search and knowledge management
Job no longer available
Enterprise search and knowledge management
201-500 employees
Job no longer available
$162-250k
Office located in Palo Alto, CA
201-500 employees
Company mission
To bring people the knowledge they need to make a difference in the world.
Role
Who you are
- Strong content and/or linguistic background, ideally 8+ years content design experience in an organization that has shipped software to users, working closely with product, engineering, and product marketing teammates to develop strategy and rationale for features
- A strong understanding of design including behavior patterns and system design. You understand how to design simple user interfaces and have a clear point of view of the impact of language on design/interfaces
- Experience working on AI tools and B2B products
- Ability to understand technical and AI concepts (LLMs, APIs, databases, etc.)
- Experience collaborating with different disciplines and incorporating feedback into your work
- Ability to work directly in Figma, collaborating with designers there or mocking up ideas of your own
- Strong written, verbal, and storytelling skills to help people across the company understand the rationale behind your designs
- Thrive in ambiguity and excellent self starter. Can independently prioritize work based on user needs and business goals, and take responsibility to drive product ideas forward
- Ability to think systematically about problems given tradeoffs and constraints, and go deep on details through continual rapid iteration
- A learning and growth mindset with an ability to self-start on problems, a willingness to own problems, and a desire to make things better
What the job involves
- Glean is looking for an experienced Content Designer to help define the future of work and establish the content design function at Glean
- With the AI landscape evolving so rapidly, there are lots of linguistic, conversational design, and mental model opportunities to affect how people think about and use AI at work
- You’ll collaborate closely with PMs, designers, engineers, and marketers, to ship category-defining product that’s used daily by customers to do their work
- You’ll be joining an experienced, tight-knit, and collaborative group of designers who love combining research, data, intuition, and best practices into a user-centered design process
- You’ll have an outsized impact on the product, used across hundreds of companies across many different industries, and an incredible opportunity to shape the system of intelligence for every company in the world
- Refine concepts and definitions within our product system that may affect core object models and information architecture
- Evolve our tone of voice to make sure it feels approachable and considered
- Design, write, edit and test clear, compelling in-product language to help users and teams meet their goals. This includes product flows, interface language, product names, navigational nomenclature, terminology, taxonomies and other content across Glean products and experiences
- Collaborate daily with peers across disciplines, including engineering, design, research, marketing and data science, to take products from conception to launch
- Evangelize content design discipline at Glean and set up best practices, principles, and AI tools for democratizing UX writing
- Ensure product experiences are of the highest quality in every language we support
Our take
Glean is an intuitive digital assistant which allows employees to search across all their apps and find the information and tools that they need more quickly.
With so many SaaS apps being used by modern day companies, overwhelm and inefficiency inevitably enter the equation. Glean’s search engine is proving popular for how it unifies and centralizes all these distributed tools and data.
It’s been quite a start to life at Glean, having only emerged from stealth in 2021, it received a $1 Billion valuation in early 2022, thus achieving unicorn status, and has received nearly $400 million in funding so far. The SaaS platform is already used by some major companies including Grammarly, databricks, and Rubrik.
That Glean was co-founded by a quartet with senior experience at Google, Microsoft, Uber, and Facebook stands the company in good stead. However, it’s the fact that its search engine is solving a new, but very real problem in the workplace that’s seen its popularity surge so quickly, which it’s likely to continue to do in the future. Its adaptability to include new AI capabilities to its platform, such as generative AI, has Glean well set to see further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2024
$260m
SERIES E
Feb 2024
$200m
SERIES D
Total funding: $655m
Company benefits
- Medical, dental, and vision for you and yours
- Competitive compensation and stock options
- 401k contribution
- Flexible work (3 days a week in the office), though we believe in folks working where they can be most effective
- Company events, from weekly happy hours to our annual company retreat
- Flexible hours, unlimited PTO, and company-wide winter break shutdown
- Transparent culture
- Learning and development stipend
- Free meals with lunch and dinner options every day
Company values
- One together – We leave our egos behind to forge a trusting, inclusive, and transparent environment
- Customer obsessed – We relentlessly work to solve customer problems and focus on product quality and excellence
- Owners – We take responsibility for our company, product, and culture, leaving things in a better state
- Think big, start small – We dream big and solve hard problems through continuous learning and rapid iteration
- Beyond boundaries – We are eager to learn and grow. We help each other thrive and aren’t afraid to try new things
Company HQ
Evergreen Park, Palo Alto, CA
Articles
Leadership
Arvind Jain
(CEO)Former Engineer at Google and Microsoft. Is the co-founder of high growth startup Rubrik, which delivers data security and operational resilience for enterprises.
Piyush Prahladka
(Software Engineer)Prior to joining the co-founding team at Glean, they worked as a Senior Staff Software Engineer at Google, then as an Engineering Lead at Uber.
Tony Gentilcore
(Product Engineering Lead)Former Developer at At&T and TJC Labs. For ten years, served as a Senior Staff Software Engineer at Google, including a spell as Founder and Tech Lead / Manager of the Chrome Speed Team.
TR Vishwanath
(Engineering Lead)Before co-founding Glean, was a Principal Software Engineer at Facebook after spending eight years at Microsoft as a Software Design Engineer, then Principal Development Lead.
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