Program Associate, Fountain

• 2-4 years of experience in a similar role
• Customer-focused mindset with excellent verbal and written communication skills
• Strong attention to detail, effective time management, and organizational abilities
• Curious, eager to learn the industry and product
• Strategic thinker with a knack for identifying creative solutions
• Proven ability to operate effectively in a fast-paced environment and adapt quickly to change
• Demonstrated ability to quickly learn new technologies and reporting platforms

Desirable

• As a Program Associate we are looking for someone with a customer-focused mindset and who has excellent verbal and written communication skills
• This person will be responsible for maintaining the daily operational client support within a designated portfolio
• You would be responsible for building trusted relationships by thoroughly understanding the clients hiring needs and goals and maintaining all tasks associated with the full life-cycle of the client projects
• In this role you will work directly with a Senior Manager to help develop and execute on sourcing strategies
• You will also work cross-departmentally with sales, services, and customer success
• Manage the day-to-day operations for the clients’ sourcing and screening projects that can vary in timeline length and budget
• Interact with clients via email and Zoom to gather project requirements, communicate strategies, report back the tracking milestones and success, and manage budgetary allowances
• Post on job boards on behalf of the clients, monitor applicant volume, and use data to make decisions on budget allotments
• Creating and presenting project recap decks to customers, using data storytelling techniques to provide insights and recommendations
• When required, complete phone screens of applicants on behalf of the customer

• Flexible PTO & Work Hours
• "Work from Anywhere" Policy
• Comprehensive medical, dental, and vision coverage
• HSA & FSA (Medical and Dependent Care)
• Life Insurance & STD/LTD
• 16 Weeks Paid Parental Leave for Birth/Adoption
• Wellness/Gym Reimbursement
• Phone Stipend
• Remote IT/Home Office Stipend
• Learning and Development Reimbursements
• Fun, interactive and inclusive team-building events, off-sites, and happy hours
• 401K Plan

Total funding: $217.1m

Companies regularly struggle with recruitment, spending valuable time and resources on sourcing candidates, interviewing them, and analyzing job eligibility. Applications are processed through antiquated job board systems and require additional lengthy processes such as paperwork signing, background checks, and training - ultimately presenting a need for innovation in the recruitment processes.