Quality Assurance Engineering Manager, Pryon
$150-175k
More information about location
AI-enhanced enterprise knowledge management
Job no longer available
AI-enhanced enterprise knowledge management
101-200 employees
Job no longer available
$150-175k
More information about location
101-200 employees
Company mission
To help enterprises close knowledge gaps, improve employee productivity, and enhance customer experiences.
Role
Who you are
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
- A minimum of 5 years of experience in Quality Assurance, including 3+ years in a leadership role managing QA teams
- Proven track record of implementing and scaling QA processes and automation in a fast-paced, agile environment
- Deep understanding of software development lifecycle, QA methodologies, tools, and practices
- Working experience with tools like Jira, Chrome Developer tools etc. to report and troubleshoot errors
- Strong technical acumen, with experience in automated testing tools, continuous integration and deployment (CI/CD) systems, and agile software development practices
- Excellent leadership, communication, and collaboration skills, capable of motivating and guiding teams across different geographic locations
- Experience in Search, NLP, NLU, and Generative AI is a plus
What the job involves
- We are seeking a seasoned Quality Assurance Engineering Manager who will lead QA and oversee all aspects of quality assurance within our engineering and product departments
- Reporting directly to the Director of Solutions Architecture and Engineering, this role is pivotal in ensuring the reliability, performance, and overall quality of Pryon's cutting-edge AI-driven products and services
- We're looking for a true builder, someone who can assess the current state and utilize existing resources to stand the QA function up, while also considering what's needed for our longer-term target state
- Develop and implement QA strategies and processes to ensure high-quality product delivery, aligning with Pryon's standards and customer expectations
- Build, lead, mentor, and manage a team of QA engineers, fostering a culture of excellence, innovation, and continuous improvement
- Collaborate closely with product management, engineering, and cross-functional teams to integrate QA processes throughout the product development lifecycle
- Design, execute, and oversee a comprehensive suite of test plans, cases, and automation frameworks to ensure product quality
- Monitor and report on QA metrics, using data to drive decisions and improve processes and product quality continuously
- Act as a key stakeholder in product and feature releases, ensuring quality standards are met before launch
Our take
Theknowledge gap continues to drain time, money and momentum from organisations of all sizes. Pryon tackles this head-on by turning complex enterprise content into interactive knowledge experiences, delivering fast, accurate answers for internal IT teams, customer contact centres and AI-powered chatbots alike.
Founded by the original inventors of the natural language processing technology behind Amazon's Alexa, Pryon brings rae technical credibility to the enterprise AI space. This pedigree boasts a platform designed not just to sound intelligent, but to truly understand and surface the right information when it matters most.
That momentum is reflected in Pryon's recent progress too. As the company has raised some significant funding, earned recognition from the KMWorld AI50 for Knowledge Management, and was named "AI Data Management Solution of the Year" for its pioneering enterprise AI memory layer technology. Alongside this, Pryon has rolled out major platform updates that significantly reduce model training times while improving accuracy, further strengthening its position as a standout player in enterprise AI.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company HQ
East Raleigh, Raleigh, NC
Leadership
Chris Mahl
(CEO, COO & President)Previously, Chris was an Executive VP & Chief Revenue Officer at Opentrons labworks. He is also the co-author of Botkeeper for Dummies.
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