Head of IT, Flowcode

• 10+ years in IT, security, or platform trust leadership roles—ideally in high-growth B2B or platform SaaS
• Hands-on experience managing SOC 2, security reviews, and data privacy compliance
• Familiarity with content moderation, UGC abuse prevention, fraud detection systems, and/or spam mitigation frameworks
• Deep working knowledge of cloud-based infrastructure, MDM, IAM, and network security
• Strong leadership presence with the ability to influence across legal, engineering, product, and exec teams
• High integrity, ownership mindset, and bias for action

Desirable

• We are seeking a highly strategic and execution-oriented Head of IT, Security & Fraud Prevention to lead Flowcode’s enterprise IT infrastructure, cybersecurity posture, and fraud prevention efforts
• You will be responsible for securing our internal systems, protecting user trust, and ensuring the integrity of user-generated content (UGC) across our platform
• This is a mission-critical position with direct impact on business continuity, brand reputation, client trust, and platform safety
• Build and scale Flowcode’s internal IT systems to support a high-performance team that works both in-office and remotely
• Oversee office network connectivity
• Develop secure, scalable approaches to device management and provisioning across teams
• Lead Flowcode’s information security program, including policy development, enforcement, and monitoring
• Own and maintain compliance with SOC 2 Type II, GDPR, and emerging data protection standards
• Collaborate with engineering to embed security into infrastructure, development pipelines, and product design
• Oversee identity and access management (IAM), endpoint security, and uptime monitoring
• Lead incident detection and response programs, including phishing, access breaches, and system outages
• Implement and test business continuity and disaster recovery plans across the enterprise
• Prepare and present security posture, risk assessments, and audit readiness to the executive team
• Design and implement systems and protocols to prevent fraud, abuse, spam, and malicious content uploads on Flowcode’s platform
• Monitor for suspicious behavior, compromised accounts, and misuse of Flowcode products in real-time
• Partner with product and engineering to define and enforce scalable content moderation and trust & safety mechanisms
• Stay ahead of fraud trends by implementing intelligent detection systems (e.g. rule-based filters, behavioral signals, AI/ML models)
• Ensure team members have seamless, secure access to the tools and platforms they need to perform
• Own IT onboarding/offboarding workflows, SaaS license management, and IT support processes
• You’ll lead one of the most critical pillars of company trust and reputation
• You’ll shape the systems that ensure Flowcode is safe, scalable, and secure for global brands and consumers
• You’ll join a high-performance, mission-driven team operating at the intersection of technology, media, and commerce