Employee Success People Consultant, Salesforce
Assignment
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization
- Strong relationship building and close collaboration with ESBP, ER, managers and employees to handle a variety of issues and complete solutions and strategies in all areas of human resources
- Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment
- Demonstrated ability to be a self-starter and proactive
- Comfort with ambiguity and proven change agency
- Proven ability to mentor, coach and onboard other team members
- Ability to develop effective relationships across all levels of the organization and with diverse client groups
- Excellent verbal and written communication skills; must be a strong and succinct communicator
- Ability to collect, assimilate, analyze and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus
- Ability to take trends and data, boiling them down to presentable themes and connecting the dots
- Ability to partner with COEs to design, build, and implement programs and processes to support business needs
- Ability to deliver difficult feedback, coach leaders through difficult scenarios and facilitate team discussions
- General knowledge of employment policies and practices
- Knowledge of staffing, compensation, and talent management standard processes
- 3-5 years of HR Generalist, HR Operations or HR Analytics experience
- Strong preference for fluency in English/Dutch
What the job involves
- We are seeking a Netherlands-based Employee Success (ES) People Consultant to join our ES organization for a period of 9 months (rotation)
- This individual will partner closely with other ES teams, including ESBPs, Employee Relations, People Services & Operations (PS&O), Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and implement ES programs and initiatives that support the business needs of the organization
- This role will also provide specific support to managers and employees, including direct and specialized manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, compensation data analysis, and audits and ad hoc analytics
- Partner with the ESBPs, ER and other ES teams to coordinate the resolution of issues that require direct interactions with managers, teams and the business related to areas such as on-boarding, off-boarding, promotions, mobility, teaming dynamics and other related matters
- Work directly with managers and employees to resolve medium to complex issues. Give guidance, coaching, and support to resolve ambiguous situations and issues
- Serve as a project lead for the NL Works Council, working closely with the NL Employee Success Business Partner and Labour Relations. Responsible here for tracking project objectives, timelines, communication plans and completion
- Partner and support the Employee Success Business Partner and Labour Relations in all NL Works Council related work. Collecting data, presenting propositions, gather business rationale for changes, prep and attend Works Council meetings, note taking and execution of follow up actions
- Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives
- Creates tools, templates and resources for consistent service delivery at scale
- Provide enablement and delivery support for high impact initiatives; examples includes talent assessment, high-potential and manager development, organizational design and compensation planning, employee engagement and retention, and high impact teaming
- Provide operational and analytical support to the ESBP leaders with quantitative data in supporting tactical and strategic HR initiatives
- Assess and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Build narratives using data and insights, and partner with ESBPs to establish recommendations for improvement or enhancements based on analysis
- Partner with ES PS&O team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience
- Lead initiatives in partnership with COEs and PS&O peers to identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with with different teams
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 331 more jobs at Salesforce