Social Media Manager, Kikoff
$110-169k
OTE
Above range is total compensation, consisting of base and equity
More information about location
Personal finance & credit building platform
Job no longer available
Personal finance & credit building platform
101-200 employees
Job no longer available
$110-169k
OTE
Above range is total compensation, consisting of base and equity
More information about location
101-200 employees
Company mission
To provide refreshingly fair, effective and simple pathways to meet your financial goals.
Role
Who you are
- Customer-focus: You live and breathe our customer's journey, always asking "how does this help someone build better credit?" Your content decisions are driven by genuine care for our community's financial wellbeing
- Social Media Expertise: 2+ years of experience making social content that actually performs, ideally in fintech, consumer finance, or brands serving communities who've been overlooked by traditional financial services
- Platform Fluency: You don't just use TikTok and Instagram – you understand their algorithms, culture, and what makes content take off. Plus, you can translate performance data into creative strategy
- Creative & Technical Chops: You're comfortable with editing tools like Premiere Pro, CapCut, or Adobe Creative Suite, and you have that rare combo of creative instincts and trend-spotting skills that can make even credit reports feel exciting
- Collaborative Leadership: You can rally teams around a shared vision, explain complex data in simple terms, and juggle multiple campaigns without missing a beat
- Detail Obsession: You notice everything – from how a caption performs to how customers respond in comments – and you use those insights to continuously improve our social presence
What the job involves
- We're looking for a Social Media Manager who can help us continue to grow as the #1 credit-building app
- Kikoff financial products have already helped hundreds of thousands of customers improve their credit scores; and with your help we can improve the financial lives of millions more
- Social Media at Kikoff means you'll be the creative force behind transforming financial education into scroll-stopping content that actually makes people excited about building credit
- Think viral TikToks that demystify credit scores, Instagram stories that celebrate customer wins, and community conversations that turn finance anxiety into empowerment
- You'll be equal parts content creator, data detective, and community builder – diving deep into what makes our audience tick while crafting campaigns that drive real product adoption
- This role lives at the intersection of creativity and strategy, where you'll collaborate with everyone from product teams launching new features to customer support specialists sharing real user stories
- Own daily content programming across TikTok, YouTube Shorts, and Instagram Reels, turning each platform into a credit education powerhouse
- Build content calendars that seamlessly blend viral moments with long-term brand storytelling, always keeping credit building front and center
- Develop platform-specific strategies that speak directly to our community's financial goals and challenges
- Partner with our growth marketing and customer success teams to amplify authentic customer stories and branded collaborations
- Dream up viral social-first content that makes financial literacy actually fun – from credit score celebration videos to "finance myth-busting" series
- Create original content formats and mini-series that turn intimidating financial concepts into digestible, shareable moments
- Transform customer insights into content gold: diving into data, chatting with our Customer Support team, and running surveys to discover what truly resonates with our community
- Jump into content creation mode whenever inspiration strikes – whether that's capturing behind-the-scenes moments or shooting quick explainer videos
- Edit short-form videos to bring Kikoff's personality to life through dynamic captions, trending sounds, and eye-catching overlays
- Build genuine connections by engaging with our community, answering questions, and turning customer interactions into content opportunities
- Maintain Kikoff's approachable-yet-expert voice across all customer touchpoints
- Own the full campaign lifecycle – from that initial "what if we tried..." brainstorm to analyzing why it worked (or didn't)
- Run experiments on everything: post timing, thumbnail styles, caption lengths, and content formats to constantly level up our performance
- Turn data into actionable insights that make our content smarter and our community more engaged
- Lead social media strategy for product launches, turning new features into social moments that drive downloads and usage
Our take
Having a solid credit history is a fundamental building block for financial health and there is a large market of people looking to build or rebuild their credit scores. Roughly half of all American adults have subprime credit or no credit whatsoever, and it’s safe to say there is a demand for credit products tailored to beginners and builders.
Kikoff is a credit-building platform aimed at Millennials and GenZ. Their signature product helps consumers without a credit history to positively influence several key aspects of their credit score. This includes their payment history, how much they owe, and the length of their account history.
Kikoff's goal is to help customers across their entire financial journeys and create a simple and positive banking relationship: from stabilizing cash flows to accumulating savings, and building towards long-term goals such as a mortgage. The company plans to build out its technology and team, across all function areas, to bring new products to market in the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
37% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2021
$30m
SERIES B
Jul 2020
$10m
SERIES A
Total funding: $42.5m
Company benefits
- Medical, dental, and vision coverage - Kikoff covers the full cost of health insurance!
- Stock Options
- Generous unlimited vacation policy to help you recharge
- Regular team building events to help you get to know the Kikoff team and soo much more!
Company HQ
Financial District, San Francisco, CA
Leadership
Cynthia Chen
(Co-Founder & CEO)An experienced Chief Revenue/Risk Officer, Cynthia has worked at OnDeck, LendingHome and Figure. Co-founded Figure in 2018, and Kikoff in 2019.
Christophe Chong
(CTO)Experience as a Software Engineer at Facebook from 2016-2019, and Head of Growth at Lime between 2018-2019. Co-founded Kikoff in 2019.
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