Director of Security & Compliance, ServiceTitan
$186-267k
+ annual bonus + equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$186-267k
+ annual bonus + equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- Extensive experience in compliance and risk management, including familiarity with PCI/DSS 4.0, Sarbanes-Oxley (SOX), NIST, ISO 27001, ISO 27701, SOC 2 Type II, SOC 1 Type II, and California Consumer Privacy (CCPA/CPRA)
- Proven leadership and management experience, including managing direct reports
- Strong analytical, problem-solving, and decision-making abilities
- Excellent communication skills to convey complex information to various stakeholders
- Ability to stay current with evolving regulatory and compliance landscapes
What the job involves
- We’re looking for someone to lead the security compliance team at ServiceTitan
- You will be a pivotal leader in guiding our organization through complex compliance landscapes
- Help us ensure that our security policies and practices meet rigorous standards while fostering a secure and compliant environment for our customers, partners, and fellow Titan employees
- Provide strategic guidance and oversight for compliance and governance at department, business unit, company-wide, and global levels
- Ensure adherence to compliance and regulatory standards, company policies, and third-party/supply chain requirements
- Conduct and oversee internal and external compliance audits, manage compliance waivers, and maintain vendor compliance
- Perform data and system classification governance and define reporting metrics
- Provide technical leadership and oversight for compliance activities and initiatives
- Create and improve compliance roadmaps, evaluate compliance controls, and oversee adherence to policies and standards
- Perform and oversee compliance audits and recommend technical and procedural controls
- Research new regulatory compliance requirements and update policies and procedures
- Provide organizational strategic guidance and team management
- Perform organization and resource planning, staff development, and retention planning
- Direct and oversee cyber timelines and deliverables
- Provide strategic guidance and leadership for cyber risk management at all organizational levels
- Develop and enhance cyber risk management maturity and processes
- Lead cyber risk management initiatives, including risk analysis, business impact assessments, and remediation activities
- Provide technical leadership for cyber risk activities
- Ensure the risk management program meets objectives and provide risk management expertise
- Design and implement common risk assessment frameworks and monitor corrective actions from risk assessments
- Research new trends in risk management and define risk metrics and maturity reports
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
Share this job
View 47 more jobs at ServiceTitan