Senior Workforce Management Data Analyst, Omada Health

• Bachelor’s degree in engineering, computer science, technology or similar or equivalent blend of work and certification experience required
• 7+ years of analytics experience
• Advanced level SQL skills
• Expert level excel modeling & data manipulation skills
• Development experience with Tableau (or similar data visualization tool)
• Strong organizational skills and attention to detail
• Reliable self-starter capable of working with a high degree of autonomy
• Passion for capacity planning, modeling, and workforce management continuous improvement
• You are an analytical problem solver - innately curious about people and processes, have sound business judgment, and can synthesize and present analysis in a clear and compelling manner
• You work well with diverse teams and love to bring your analytical lens to solve tough cross-functional operational problems
• You enjoy working on a variety of challenges, including: digging into data, hands on analysis, data visualization, operational improvements, and cross functional collaborations

Desirable

• Care Delivery’s Capacity & Analytics team is responsible for care team capacity modeling, care team scheduling, data analysis & reporting, and workforce optimization in service of efficient, effective, and exceptional delivery of safe care to Omada’s members
• Using data from enrollment forecasts, workforce management systems, member and care team engagement, clinical outcomes and financial indicators, the team’s focus is to provide data-driven insights and recommendations to inform precise decision making within Care Delivery and in collaboration with cross-functional partners
• Omada is hiring a Senior Data Analyst to join Care Delivery’s Capacity & Analytics team
• Build and continually improve a new capacity model that evaluates state by state by state clinical licensure, supply, demand, and various workforce management and performance metrics
• Own analysis in support of care delivery initiatives that drive further precision in our operations or care team capacity planning
• Define metrics and KPIs to measure the effectiveness and efficiency of care delivery initiatives and capacity planning efforts
• Design and maintain visually compelling and intuitive Tableau (or other BI tool) dashboards
• Define operational processes and support system enhancements that drive care team capacity & analytics reporting at scale
• Work closely with various care delivery & clinical stakeholders to enhance data visibility and understanding
• Collaborate across multiple teams including care delivery, clinical, analytics, data science, sales operations, and strategic finance
• This position reports to Omada’s Director, Capacity & Analytics, and is remote
• Support care delivery by leveraging advanced data analytics, directly impacting the quality and efficiency of care provided to Omada’s members
• Enhance decision-making processes by providing actionable insights from complex data sets, leading to optimized operations
• Contribute to the evolution of Omada’s care delivery optimization through meticulous data analysis and operational insights supporting our mission