Customer Implementation Consultant, YOOBIC
$130k
Plus eligibility for a 10% annual bonus
More information about location
Digital workplace platform for frontline teams
Be an early applicant
Digital workplace platform for frontline teams
201-500 employees
Be an early applicant
$130k
Plus eligibility for a 10% annual bonus
More information about location
201-500 employees
Company mission
to transform the future of work for frontline employees!
Role
Who you are
- Demonstrable experience in Project management in Software Development, either from an Implementation or consulting setting (3+ years)
- Expert knowledge of the Microsoft Office suite (especially Excel, Power Point, Word)
- A passion for start-ups, entrepreneurship, digital and new technologies
- An ability to grasp new concepts quickly and then able to explain them with ease
- Proactivity and eagerness to solve problems
- Excellent written and verbal communication skills
- Strong organisational skills and attention to details
- You have a thirst to learn and develop your skills, and take feedback well
- Ability to adapt and to work within an international environment
- Ability to communicate complex ideas to any audience, ranging from teammates to business executives
- A proactive desire to build new relationships and work collaboratively internally and externally
What the job involves
- Our department is a dynamic and fast-growing team which generates a significant contribution to YOOBIC’s overarching goals. As an implementation team, our goal is to ensure YOOBIC clients are set up correctly for success and get the most of the YOOBIC platform when they launch
- We are looking for someone who is highly collaborative, loves innovation, and who has the ability to effectively lead the implementation and deployment of a digital solution with our clients from different industries (from the fashion industry to groceries to pharmaceutical)
- You will get to act as a project manager, a business consultant, a configuration expert - you name it!
- Manage projects and own the overall implementation process in collaboration with your dedicated clients
- Collect client business, functional and technical requirements, and then design the right configuration set-up for implementation of the YOOBIC suite of products
- Organise and moderate workshops around transformation best-practices (for example, change management, production governance, process re-engineering)
- Define high-level strategy and target model with clients to ensure long-term adoption of the YOOBIC solution and satisfaction
- Ensure daily follow-ups on client activity and operations, whilst managing and growing relationships with key client stakeholders
- Identify opportunities for improvements, ensuring optimal use of YOOBIC and overseeing potential new pains and challenges to continuously enhance business and operational efficiency
- Occasionally lead trainings for key client users on the solution (administrators, execs)
Application process
- We usually respond within a week
Our take
In a similar way to how Slack enables communication and task management in computer-based jobs, YOOBIC’s platform is tailored towards the front-line, deskless workforce. Beyond communication through its news feed and chat features, it also caters to HR and mobile-driven training, as well as task and inventory management.
YOOBIC is one of a number of startups targeting this underserved space, which accounts for around 80% of the global workforce. Though there’s plenty of competition from the likes of Crew and ServiceMax, YOOBIC has grown to operate in almost one hundred countries for some of the world’s biggest brands, including Puma, Boots, Mazda, Domino’s, Vans, and Peloton.
With good funding at its back, YOOBIC's intention is to continue its rapid international expansion while adding more industry-specific features to its product stack. Its solutions are held in high regard, having won numerous awards in the past, with the company's most recent accolade being its ranking as the 20th fastest-growing UK tech company by the 2023 E2E Tech 100 list.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2021
$50m
SERIES C
Jun 2018
$25m
SERIES B
Total funding: $80.3m
Company benefits
- A dynamic environment
- A team of seasoned pro’s
- Continuous growth and learning
- An open feedback culture
- Lots of room for your own initiatives and ideas
- Transparency on results and strategy
- 'Open door' policy with our leadership team
- Team spirit and dedication
- Recognition and rewards for hard work
- Personalised healthcare and well-being resources
- Mental health support
- Online workouts
- Flexible working environment (role dependant)
Company HQ
Midtown South, New York, NY
Leadership
Fabrice Haiat
(Co-Founder & CEO)Prior to co-founding YOOBIC in 2013, they spent 13 years as CEO of real estate eco-performance company Vizelia (acquired by Schneider Electric in 2011). Joined Schneider post-acquisition for a two year spell as VP of Global Sales, then Director of Energy Management Services.
Avi Haiat
(Co-Founder & Co-Founder)Co-founded and was CTO of Vizelia alongside Fabrice Haiat, before spending two years heading up R&D at Schneider Electric after the company's acquisition.
Gilles Haiat
(Head of Research)Served as Head of Research alongside brothers Avi and Fabrice at Vizelia until Schneider Electric bought the company in 2011, then joined Schneideras a Software Architect before co-founding YOOBIC.
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