Technical Architect, Notion
EMEA
3+ days a week in office
Online workspace for notes, projects, and collaboration
Open for applications
Online workspace for notes, projects, and collaboration
1001+ employees
Open for applications
3+ days a week in office
1001+ employees
Company mission
To shape both the future of work, and the future of productivity tools.
Role
Who you are
- 5+ years of experience in a technical consulting, solutions engineering, or similar role, preferably in a SaaS or enterprise software environment
- Proficiency in at least one programming language such as Java, JavaScript, Node.js, SQL, or Python
- Hands-on experience with APIs and data integration
- Strong written and verbal communication skills, with the ability to engage both technical and business audiences effectively
- A track record of delivering customer value by translating technical challenges into practical solutions at scale
Desirable
- Experience working in SaaS professional services, preferably in a startup environment
- Background in developing technical frameworks and best practices
- Strong history of collaboration with product and engineering teams
- Experience in pre-sales technical support
- Strong track record of successful enterprise customer implementations
What the job involves
- As an early Technical Architect on Notion’s Professional Services team, you will play a key role in designing and implementing technical solutions that drive successful customer engagements, particularly for large-scale enterprise deployments. Your work will help shape best practices for how we support complex customer needs and ensure Notion’s platform is ready for scale
- This is a highly cross-functional role, collaborating closely with customers as well as Notion’s Product, Engineering, CX (Support), and Sales teams to deliver impactful solutions
- Contribute to the technical aspects of customer engagements, including understanding customer requirements, designing technical solutions, and supporting the implementation of these solutions
- Work closely with client stakeholders to gather business and technical requirements and translate them into well-architected solutions that maximize the value of the Notion platform within their technical ecosystem
- Participate in technical design sessions, helping to architect and document solutions that align with client objectives and identifying gaps between their current and desired end states
- Support the technical delivery of customer development, integrations, and data migration aspects of a Notion implementation
- Identify opportunities to enhance and expand the use of Notion within customer organizations
- Collaborate with Notion’s Product, CX, and Engineering teams to address technical challenges and provide customer feedback
- Assist in navigating the technical complexities of large-scale Notion deployments to ensure successful adoption
- Contribute to the growth and development of the Professional Services team by sharing best practices and improving processes
Our take
Managing busy workflows using fragmented systems can be a headache for both individuals and businesses. Notion aims to combat this problem by enabling users to work from one central hub, customizing their workflows to suit their exact needs. This includes managing files, scheduling tasks, saving documents, writing to-do-lists, and setting reminders.
The company counts enterprise companies such as McDonald’s, The Wall Street Journal, Verizon, Samsung, and IBM as its customers. In spite of economic uncertainty, Notion reached a $2 billion valuation in 2020, helped by record signups as more people were forced to work from home. Its value has since risen to over 5 times this value, an impressive reflection of its success.
The company has made a number of strategic acquisitions that, coupled with its enormous market value and enviable customer list, have Notion well-placed to continue dominating the market. That being said, the launch of Microsoft-built competitor Loop at the end of 2023 will put Notion's market dominance to the test.
Steph
Company Specialist at Welcome to the Jungle
Insights
183% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2021
$275m
LATE VC
Apr 2020
$50m
LATE VC
Total funding: $335m
Company benefits
- Dog-friendly office
- 401k matching
- Parental leaave
- Free lunches
- Equipment stipend
- Monthly commuter credits
- Work from home opportunities
- Health insurance
Company HQ
Financial District, San Francisco, CA
Leadership
Ivan Zhao
(CEO)Ivan worked for Inkling for 2 years in Product, but was disappointed by the lack of a simple way of collaborating on projects. To fit this need, he co-founded Notion in 2013, serving as CEO since.
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