Director of GTM Systems & Architecture, Nav
$150-195k
Financial health hub for small businesses
Be an early applicant
Financial health hub for small businesses
101-200 employees
Be an early applicant
$150-195k
101-200 employees
Company mission
To give every small business owner the chance to succeed.
Role
Who you are
- Experience with getting Executive alignment and sponsorship across Sales, Marketing, CS, Engineering, and Data to support unified governance and prioritization
- Experience with dedicated technical resourcing, defining engineering and data bandwidth for integrations and pipelines, and clearly defined capacity allocation across operational resources
- Experience working with multiple departmental stakeholders for process mapping, requirements gathering, and alignment on cross-functional workflows
- Experience with strategic planning, documentation, and architecture design rather than only operational firefighting
- Demonstrated leader in operating an effective team, both driving their individual growth and alignment with organizational needs
What the job involves
- We’re looking for a Director of Go To Market systems/architecture
- The main focus of this role is to help drive multiple departments to help them create a vision of the goals of their communications systems and the technology and data flows that feed them
- They will proactively partner in the entire flow of early ideation through to execution as we think of new and better ways to use our tools
- They will oversee a team to execute the implementation part of that vision
- This role will influence Sales, Marketing, Customer Success, Support, Engineering, and Data
- These teams rely on the systems and workflows that support the customer lifecycle; their outcomes are directly tied to system reliability, data integrity, workflow design, and communication alignment
- To operate effectively, these teams need unified GTM systems architecture that connects customer data, communication channels, and lifecycle processes across CRM, telephony, chatbot, SMS, marketing automation tooling and AI-adjacent tooling
- Create a full GTM systems architecture incorporating data flows, integrations, ownership, and dependencies
- Develop a GTM systems strategy outlining long-term direction, key initiatives, and prioritization principles
- Build cross-functional governance processes for guiding new workflows, integrations, and data model changes
- Implement conventions, data standards, and lifecycle stage definitions across all tools
- Set quarterly strategic reviews to align roadmaps across Sales, Marketing, CS, Engineering, and Data
- Prioritize high-impact automations and integrations that reduce manual work and improve data quality across teams
- Define SLAS and working agreements for enhancement delivery, UAT participation, and change communication
Our take
Nav, previously known as Creditera, is a fintech aiming to help small and mid-sized businesses (SMBs) gain easy, transparent access to available financing and credit options.
Nav gives free access to personal and business credit reports from major consumer and commercial credit bureaus including Experian, Dun & Bradstreet, Equifax and TransUnion, and hosts a robust marketplace with more than 100 business financing products including loans and credit cards. Its emphasis on reducing administration for SMBs, and matching them with their best financing options, has helped lighten the workload for many SMBs applying for finance.
Nav is used by over a million SMBs across the United States. SMBs, albeit as a loose category, make up about 99% of firms nationwide, and over half of these firms report that needs like credit services are going unmet, especially so during a period of economic downturn. So the potential market in which Nav operates is fertile ground, and the company has been proving this through expansions and acquisitions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Feb 2019
$45m
SERIES C
May 2017
$13.8m
SERIES B
Total funding: $95.1m
Company benefits
- Generous time off. 16 paid holidays and flexible paid time off
- Top-notch benefits. Company sponsored health, dental, and vision insurance for employees and dependents
- Remote working stipends. Funds for home office support, wellness, education, and food
- Company ownership. We are all owners of the business, and have stock options as part of our compensation package
- 401(k) match. We match up to 3.5%
Company HQ
Shoreview, San Mateo, CA
Leadership
Levi King
(Founder, CEO & Chairman)They studied Business Administration before founding a raft of financial services companies.
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