Director of Enterprise Engineering, Thrive
NextGen technology outsourcing provider
Job no longer available
NextGen technology outsourcing provider
1001+ employees
Job no longer available
1001+ employees
Company mission
To be recognized as the leading technology service provider to the Mid-Market and sophisticated SMB clientele around the world.
Role
Who you are
- Bachelor’s Degree or equivalent combination of education and relevant work experience
- 3-5 years management experience
- Advanced experience (4+ years) across the following technologies and scenarios:
- Microsoft 365 Suite of Services
- Public Cloud, specifically Azure Infrastructure
- Private Cloud, specifically VMWare hypervisors
- Experience in large scale migration and/or consolidation efforts for enterprise clients, specifically business carve-outs, mergers and acquisitions
- Experience implementing Managed Service and Information Technology solutions
- Expert understanding of cloud computing, networking, cyber security concepts and best practices
Desirable
- 1-2 years experience using ServiceNow (or other project management software)
- 4+ years experience implementing, supporting and/or managing network Infrastructure, primarily Fortigate firewalls and Meraki cloud solutions
- Experience in ITIL methodology and change management processes
What the job involves
- This position will be responsible for leading Thrive’s Enterprise Engineering and Principal Project Architect teams while continuously evaluating and enhancing processes for scale
- The objective of the Enterprise Engineering org at Thrive is to deliver Thrive engineering solutions to both support the deployment of Thrive services and meet the evolving technology need and business requirements of enterprise clients
- The ideal candidate should have the rigor to maintain process and standards while also having the experience to identify circumstances where a client’s needs take precedence
- Oversee multiple teams within Thrive’s Fulfillment Engineering organization, ensuring the delivery of enterprise-grade professional services and project engineering to Thrive clients
- Monitor and report on resource utilization and time tracking objectives for Enterprise Engineering team
- Serve as a management escalation point
- Collaborate with functionally adjacent teams within Thrive on process design and efficiency enhancements
- Build and maintain a positive team culture focused on enriching the client experience
- Build and maintain a management structure focused on accountability and perpetual improvement of processes and standards
- Hire, train and mentor Enterprise Engineering Managers and Principal Project Architects
- Effectively communicate with Sales, Account Management, Solution Architects and Project Managers to explain project process, statuses, requirements, etc
- Perform managerial and administrative responsibilities including client service escalations and PTO/expense reviews and approvals
Our take
Founded in 2001 as an IT service, Thrive has grown into an end-to-end solution for cybersecurity and Cloud offerings, helping businesses to evolve digitally and securely. Its services are used by the aerospace, social housing, education, retail and other industries.
Thrive has expanded its operations across North America, the Asia-Pacific, and Europe through more than 20 strategic acquisitions. Although it operates in a crowded field of customer experience and digital transformation companies, its numerous awards and robust portfolio have sustained its success for over two decades.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Comprehensive Benefits Package
- Paid Annual Leave and Holidays
- 401K and Company Match
- A Learning Company
- Smart and Diverse Environment
- Annual Company Events
- Flexible Schedules
- New Employee Referral Program
Company HQ
Foxborough, MA
Leadership
Bill McLaughlin
(CEO & Board Member)Bill previously co-founded The Jillian Fund where he served as the Chairman of the Board for 11 years. He also served as a Senior VP of Strategic & Major Accounts at Kaseya and as EVP & CTO of Managed Services at Atlantic Tomorrow's Office.
Scott Steele
(COO)Prior to joining Thrive in 2024, Scott spent 9 years at HP as VP & Head of Systems & Infrastructure, Contractual Systems, and Managed Services Systems, Digital & Transformation Organization. Before that he spent over 2 years at Hewlett-Packard as a Senior Director of Managed Services, WW Service Deliver & Infrastructure.
Michael Gray
(CTO & VP of Technology)Michael joined Thrive in 2007 as a Director of Network Operations, moving into the role of VP of Technology in 2016 before adding CTO to his title in 2017.
Joe Waleck
(CRO)Joe joined Thrive in 2023 as CCO, moving into the role of CSO in 2024 and CRO in 2025. Prior to this, he spent nearly 16 years at Presidio as the VP of Sales, 2 years at Cisco Systems as a Key Account Manager, and nearly 5 years at AT&T as a Client Business Manager.
Kristina O'Connell
(CMO)Kristina joined Thrive in 2023 as an EVP of Marketing before moving into the role of CMO in 2024. Previously, she founded acorn and served as a VP of Corporate Affairs & Marketing at Dascena.
Kimberly Saturley
(CPO)Prior to joining Thrive in 2025, Kimberly spent 4 years at Aqua Security as the Head of Americas & Global GTM HR, VP of People (American & Global GTM), and Chief HR Officer. She also served as the CPO at Medicus Healthcare Solutions and as Director of HR at Zerto.
Prior to joining Thrive in 2025, Nicholas was the Chief Legal Officer & Corporate Secretary at Transfix, VP & Deputy General Counsel at Advance and Counsel, Corporate Department at Paul, Weiss, Rifkind, Wharton & Garrison.
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