People Solutions Analyst, Entain

• 3+ years of experience working in HR and/or HR tech
• Ability to work in a fast-paced changing environment under pressure and to tight deadlines
• Strong technical acumen with the ability to learn and apply new functionality quickly
• High attention to detail
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite
• Capacity to apply discretion and maintain a high level of confidentiality when handling sensitive information
• Ability to develop and manage interpersonal relationships at all levels of the company
• Excellent communication skills, both written and verbal
• Experience in defining business requirements in the context of self-service channels ideally in HR or shared services environment

Desirable

• We’re seeking a highly capable People Solutions Analyst, covering Maternity leave on a 12 months fixed term contract, to enhance the performance and support optimisation of our HR technologies
• This role provides continuous functional and technical support in the development, implementation
• Working in partnership with Product Owners, Technology, the People Function and the business, this role drives enhancements to empower employees and troubleshoots issues when they arise
• You will be technically astute; possessing advanced excel and analytical skills as well as being able to understand user requirements and translate these into potential solutions
• This role is key to ensuring the optimum performance of our solutions, gathering & analysing data and making recommendations based on trends and metrics
• This role requires a keen eye for detail as well as the ability and appetite to problem-solve
• Tests and troubleshoots functional issues as they arise; and implements changes necessary to achieve successful resolution of functional issues. Works closely with the Technology team and/or Product Owners to resolve any issues or challenges
• Supports requirements definition, testing, implementation, documentation, and maintenance of assigned people solutions
• Partners with Product Owners and Technology on all upgrades, enhancements, and implementations to ensure testing and documentation are completed, signed off and technology knowledge is always kept up to date
• Provides system support for all people applications and solutions including but not limited to: Oracle HCM, learning management, case management, time and attendance, recruitment & referral, recognition. Compensation, including Payroll, Talent Management, including Goals
• Manage all the essential digital records where data is not yet being managed by individuals or HR
• Responsible for managing data uploads and downloads between solutions where we do not have automated integrations
• Responsible for administration and approvals of people solutions
• Assist with any People Solution-related queries/issues/diagnostic tests and analyse HR data to provide rapid resolutions to any solution/technology challenges
• Work extensively with data and gather essential insights that drive business administration decisions, providing findings/recommendations to stakeholders for continuous improvements of our solutions and processes
• Familiar with all HR processes and workflows
• Maintains Standard Operating Procedures (SOPs) for solution processes to reflect updates and ensure effective system maintenance, training and coaching HR users on proper process and functionality
• Contribute to solution decision-making, scoping, and prioritising for technology projects in support of the overall People strategy
• Keep track of technological advancements and trends across people solutions
• Ensure data integrity, consistency and data security – working closely with People Analytics and People Services
• Work in an agile way to deliver efficiently and effectively