Junior IT Support Engineer, Deel

• Solutions Hunter: You are a natural problem solver, and work hard and creatively to find solutions for customer or business challenges
• Team Player: You work well as part of a remote team, but can also carry independent responsibility
• Technically minded: You have solid technical knowledge and are proactive about developing your skill set
• Competent communicator: You are a great communicator who can break down technical problems and communicate solutions to non-experts
• Methodical and focused: You work methodically and prioritize well to ensure timelines are met and milestones are reached
• This role will suit someone who already has a keen interest in multiple areas in IT and is looking for a place to combine their experience in one role
• Experience working with and managing a Mac & Windows estate
• Interest in working with a mobile device management platform (MDM) for managing a mixed device estate, such as - Jamf, Intune, or Workspace One
• Interest in application packaging and deployment for both Mac & Windows
• Good working knowledge of IT security
• Demonstrate excellent interpersonal, organisational and communication skills, with the ability to work under pressure

Desirable

• Deel IT is redefining the way organizations oversee their remote and hybrid workplaces
• This is an opportunity to be a part of a pioneering tech startup that offers the best-of-breed SaaS solutions when it comes to the deployment/lifecycle management of Office and IT equipment to just about anywhere on the planet
• We are scaling up our IT offering to provide our customers with dedicated, round-the-clock support, every day of the year
• From MDM to device pre-configuration, our premium customer experience is revolutionizing the MSP industry
• If you're ready for a challenge, we are expanding our exceptionally talented team with ambitious growth targets over the next two years
• We have global coverage in delivering office equipment and we want to do the same for our IT support function which is why we’re now looking for a Junior IT Support Engineer