Senior Engineer, Kaluza

• This role is based in the UK and requires existing right to work in the UK
• Strong communication skills
• A bias to action and a ‘Can do’ approach to problem solving in the face of uncertainty
• Deep experience working with Frontend components (ideally using React)
• Strong experience working with integrations on AWS
• Experience of mentoring, training and developing other engineers
• An ability to deliver against a technical strategy iteratively, working through ambiguity to deliver change over longer periods
• Experience of building and nurturing highly collaborative and engaged teams
• An ability to collaborate with people managers, product managers and agile practitioners to contribute to a high-performing culture
• If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you

Desirable

• Reporting to: Engineering Manager
• You’ll be working on Kaluza’s Energy Retail platform. This is a SaaS technology platform that aims to revolutionise the operating platforms for energy retailers globally
• This platform has been built with scale and technical quality in mind and is the foundation for decarbonisation efforts by Kaluza’s customers
• You will be fully embedded in the Customer Care team, specifically working on KAE (Kaluza Agent Experience) and contact centre tooling, which is integral to building and enabling an energy specific agent product for servicing customers across multiple channels
• Providing technical guidance and mentorship to your team to ensure they can ship features quickly while ensuring quality and platform stability is kept to a high standard
• Working closely with the engineering manager and product manager to help shape the future of the Customer Care and CCaaS (Contact centre as a service) tooling
• Writing code to help the team meet their delivery goals
• Reviewing code from your colleagues
• Creating and delivering against the technical strategy for your team in partnership with the engineering manager
• Promoting engineering and delivery best practices within the team
• Championing progressive architecture and reviewing design solutions with other engineering leaders
• Working within a team of other senior leaders responsible for designing and evolving the architecture of the Customer Care and CCaaS (Contact centre as a service) into a global product