Global People Business Partner, Trustpilot
Corporate Functions
Plus bonus
Consumer review website
Job no longer available
Consumer review website
1001+ employees
Job no longer available
Plus bonus
1001+ employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- Experienced generalist People Business Partner, ideally in supporting Corporate Functions and Marketing, and Business Partnering with senior stakeholders, including Directors
- An understanding of UK labour laws (European labour laws are beneficial) and skilled in navigating complex HR issues with a solution-oriented mindset
- Proven ability to thrive in high-growth and rapidly changing environments, demonstrating initiative, adaptability, and an agile approach to process improvement
- High interpersonal and communication skills with the ability to coach, influence, and build credibility quickly at all levels
- Strong analytical skills, capable of synthesising complex information and delivering insightful management presentations with high accuracy and attention to detail
- Broad exposure across HR functions, including recruitment, performance management, talent management, employee relations, and compensation
- Committed to purposeful outcomes, upholding a positive frame of mind, and adept at expedited task completion
What the job involves
- As a Global People Business Partner at Trustpilot, you will be at the forefront of creating a smooth employment experience while delivering both operational and strategic HR initiatives that resonate across our global teams
- You’ll collaborate closely with Corporate, Customer, and Studio functions - including Legal, Privacy, Finance, People, and more - spanning our key locations in London, Edinburgh, Copenhagen, and New York
- In this role, you’ll define and implement against the People priorities that enable our teams to excel
- Acting as a trusted advisor to leadership, you’ll ensure that our HR strategies are not only aligned with business needs but also create a work environment where our people can achieve their full potential and do the best work of their lives
- Serve as a trusted advisor to Corporate, Customer, and Studio leadership, aligning people priorities with strategic goals and building robust relationships through expert HR guidance
- Define, deliver, and implement key HR initiatives in partnership with People Team CoEs, focusing on Talent, Organisational Development, Reward, and DE&I to cultivate a diverse and inclusive culture
- Champion the People Partnering operating model, ensuring teams receive effective HR support and guiding leaders through periods of transformation and change
- Oversee the full employment journey, improve and optimise processes like career development, performance management, talent planning, and employee engagement, while addressing emerging trends with the Employee Relations Partner
- Develop and execute talent and retention plans, as well as L&D and capability-building initiatives, to support business goals and retain key talent
- Collaborate with corporate stakeholders (e.g., Compliance, Legal, Finance) to ensure communication and cross-divisional work is delivered effectively
- Partner with the Talent Acquisition team on recruiting leadership roles
- Aside from BAU PBP responsibilities + working with CoE (both in design and delivery) all PBP need to have the capability to run global projects and take ownership of global topics
Salary benchmarks
Our take
Fuelled by the rise of the consumer voice, Trustpilot began with the vision that a brand's future is trust and transparency powered. Since launch, the site has hosted over 300 million reviews for hundreds of thousands of businesses.
The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. After a successful IPO back in 2021, the company has continued to grow and maintains it status as a trusted tool for consumers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$7.2m
LATE VC
Total funding: $179.1m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company HQ
København K, København
Leadership
Adrian Blair
(CEO)CEO of the company since 2023. Also Co-Founder and Chair at Circl. Former CBO at Cera, CEO at Dext and Global COO of JUST EAT.
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