Engineering Manager, ServiceTitan
Data Platform
$185.3-247.8k
+ Annual bonus + equity
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
$185.3-247.8k
+ Annual bonus + equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- Experience: 8+ years in data or software engineering, with 2+ years managing engineering teams of 5 or more
- Architectural Depth: Proven experience designing complex data systems, with specific expertise in Semantic Layering and Data Sharing at enterprise scale
- Modern Tooling: Deep, hands-on experience with dbt and semantic models (eg MetricFlow) — including designing and scaling semantic models in production. Strong proficiency with Snowflake and SQL. Experience with Spark, Python, and Snowpark is a plus
- Technical Breadth: Hands-on experience with technologies such as Cursor, Claude CLI/Code, Kibana, and Airflow
- Operational Rigor: Experience owning on-call processes, managing incidents, and defining operational metrics that drive team accountability
- Engineering Standards: Solid command of CI/CD practices (e.g., GitHub Actions) and data observability tooling such as DataDog or Monte Carlo
- Communication: Strong written and verbal communication skills. Able to align cross-functional stakeholders, articulate technical trade-offs, and influence architectural direction without direct authority
- If you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us
What the job involves
- We're looking for an experienced Engineering Manager to join our Data & Reporting Platform team. In this role, you'll own the technical direction and day-to-day execution of a team building the data infrastructure that powers the enterprise. You'll balance hands-on architectural guidance with people leadership — helping engineers grow while ensuring the platform is reliable, scalable, and aligned to business needs
- Lead and Mentor: Manage and grow a team of 5+ data engineers. Set clear expectations, provide regular feedback, and invest in career development. Build a team culture rooted in ownership, craftsmanship, and psychological safety
- Architectural Leadership: Drive architectural decisions across the platform, with particular depth in Data Sharing and Semantic Layer design. Ensure systems are built for high availability, scalability, and security
- Technical Excellence: Guide the team through complex technical challenges, including Semantic Modeling, data mesh patterns, and platform reliability. Hold a high bar for code quality, testing, and observability
- Performance Optimization: Lead efforts to improve query performance and platform efficiency so that data consumers across the organization can access what they need quickly and reliably
- Strategic Execution: Collaborate with product managers and architects to define and deliver the data platform roadmap. Translate business requirements into technical priorities and communicate trade-offs clearly
- Operational Health: Own the operational posture of the platform — monitoring, alerting, incident response, and on-call rotation management. Establish and report on team-level operational metrics
- Governance & Process: Define engineering best practices and champion shift-left data governance, including data quality, lineage, and access control
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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