Implementation Manager, Chime
$95.2-119.2k
Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Mobile banking for the everyday person
Be an early applicant
Mobile banking for the everyday person
1001+ employees
Be an early applicant
$95.2-119.2k
Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- Proven experience in a technical client-facing role, ideally as a Implementation Manager, Integration Specialist, or similar position
- Strong technical acumen with experience in SaaS implementations, system integrations, and API troubleshooting
- Excellent problem-solving skills with the ability to diagnose and resolve technical challenges efficiently
- Strong project management abilities, including the capacity to prioritize, multitask, and manage multiple client implementations simultaneously
- Effective communication skills, both written and verbal, to engage with technical and non-technical stakeholders
- Experience working in a cross-functional team environment, collaborating with Product, Engineering, Sales, and Client Success teams
- Bachelor’s degree in Computer Science, Information Systems, or a related field
Desirable
- Familiarity with integration platforms, HRIS, payroll, or timekeeping systems is a plus
What the job involves
- We are seeking a dedicated and experienced Implementation Manager to join our dynamic team. In this role, you will play a crucial part in ensuring the successful deployment and integration of our platform for enterprise clients
- Your primary responsibilities will include overseeing technical discovery, managing end-to-end implementations, and maintaining strong relationships with client technical teams
- You will work closely with various teams within the company to deliver exceptional service, streamline integrations, and support client success
- Technical Discovery & Solution Design: Lead technical discovery sessions with clients to understand their existing HRIS, payroll, and timekeeping systems. Design and document tailored integration solutions that align with client requirements
- Implementation & Integration: Manage the end-to-end implementation process, including system configuration, flat file sFTP and API integrations, data mapping, and troubleshooting. Ensure seamless connectivity between client systems and our platform
- Project Management: Oversee project timelines, milestones, and dependencies to ensure smooth onboarding. Proactively manage risks and communicate updates to internal and external stakeholders
- Testing & Quality Assurance: Conduct thorough testing of integrations to validate data accuracy, system performance, and security compliance before go-live
- Client Demos & Support: Provide technical guidance and product demos to client stakeholders to ensure a smooth transition to our platform. Act as the primary technical point of contact for troubleshooting post-implementation issues
- Cross-Functional Collaboration: Work closely with Client Success Managers, Sales, Product, and Engineering teams to align implementation efforts with client objectives. Advocate for product enhancements based on client feedback and integration challenges
Our take
Chime is part of the growing realm of fintech banks and providers, emphasizing straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meager interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $25.5B, a staggering $23.5B surge from its early 2019 valuation, underscoring its impressive and swift expansion. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company HQ
Nob Hill, San Francisco, CA
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
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