Strategy & Operations Manager, SevenRooms
Offers Equity
1-2 days a week in office
Hospitality guest experience platform
Be an early applicant
Hospitality guest experience platform
201-500 employees
Be an early applicant
Offers Equity
1-2 days a week in office
201-500 employees
Company mission
To help empower hospitality operators everywhere.
Role
Who you are
- 5+ years of experience in project management, consulting, strategy, or operations roles, preferably within a technology, SaaS, or hospitality environment
- Bachelor’s degree in Business, Management, or a related field. PMP, Agile, or Scrum certification is a plus
- Ability to take ownership of projects, work autonomously, and demonstrate initiative to drive change
- Skilled in identifying issues, assessing risks, and finding creative solutions to ensure successful project outcomes
- Strong project management skills, with experience in leading cross-functional teams and managing multiple projects simultaneously
- Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels
- Analytical mindset with experience in data analysis, financial modeling, or KPI tracking to support data-driven decision-making
- Strong organizational skills, attention to detail, and ability to work independently in a fast-paced environment
- Proficiency in project management tools (e.g., Asana, Jira, Monday.com) and productivity software (e.g., Google Workspace, Microsoft Office)
What the job involves
- As a Strategy & Operations Manager, you will play a pivotal role in leading and executing cross functional projects that drive strategic initiatives across the company
- You will manage the planning, execution, and completion of projects that align with SevenRooms’ growth objectives
- This position requires a strong mix of project management expertise, analytical skills, and strategic thinking
- You will work closely with leadership and teams across the business, including Product, Sales, Marketing, and Customer Success, leveraging your analytical skills to identify challenges, develop solutions, and ensure successful project execution
- This role will report directly to the Senior Director, Corporate Strategy & Operations
- Project Management: Lead the end-to-end execution of multiple strategic projects, ensuring timely delivery, alignment with objectives, and measurable results
- Cross-Functional Collaboration: Work closely with internal teams and stakeholders across departments to gather requirements, allocate resources, manage timelines, and ensure alignment with company goals
- Strategic Planning: Assist the Senior Director, Corporate Strategy & Operations in developing and refining long-term strategic plans, ensuring that key initiatives are on track and aligned with SevenRooms’ objectives
- Process Improvement: Identify inefficiencies and opportunities for process improvement across the organization, implementing best practices to enhance operations and increase overall performance
- Stakeholder Communication: Act as the key liaison between departments and the leadership team, providing regular updates on project progress, risks, and opportunities
- Data Analysis: Analyze data to assess project outcomes, measure success, and provide actionable insights that drive continuous improvement
- Risk Management: Anticipate potential obstacles and proactively develop mitigation strategies to keep projects on track and within scope
- Documentation & Reporting: Maintain detailed project documentation, including project plans, timelines, budgets, and progress reports, ensuring stakeholders are informed throughout the lifecycle of each project
- Work directly with leadership: You will get the opportunity to work directly with the executive team, such as the CEO and SVP of Strategy & Operations on the most critical strategic initiatives and cross functional projects at the company. High visibility and scope to deliver impactful outcomes
Our take
SevenRooms is a guest experience and retention platform that helps restaurants and hospitality operators manage reservations, guest data, and operations. Founded in 2011, the platform allows businesses to take better control of customer information, thereby improving relationships and streamlining operations.
The company serves over 11,000 operators, including major clients like MGM, Wynn, and Marriott, and powers 80% of Las Vegas's major hotels and restaurants/. The platform helps restaurants increase repeat booking and collect guest feedback, offering personalized marketing and improving customer experience.
As more businesses embrace technology, SevenRooms is positioned for even more success. Its focus on building personalized guest relationships and offering data-driven insights make it a key player in shaping the future of the hospitality industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
55% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2020
$50m
SERIES B
Oct 2018
$5.1m
EARLY VC
Total funding: $71.5m
Company benefits
- 401(k) & Retirement Plans: Helping you prepare for your future
- Medical, Dental & Vision Insurance: Multiple plans to fit your unique needs
- Flex Hours & Remote Work: Your own schedule, on your own terms
- Stock Options: Have a stake in our growing business
- Paid Parental Leave: Time off to grow and support your family
- Learning & Growth: Providing support and programming to give you room to grow
- Unlimited Vacation: Take the time you need for some R&R
- Fresh Start: Your first two weeks of employment as paid time off
- Roomies Choice: A monthly stipend giving you choice to invest in yourself
- Tenure Experiences: Milstone awards to recognize your time and deidcation
Company HQ
Rose Hill, New York, NY
Articles
Leadership
Joel Montaniel
(CEO)Joel started their career as a Credit Suisse Analyst, before spending 7 months at C&K Properties and 2 years at LivePerson. They left their position as Chief of Staff in July 2011 to co-found SevenRooms, serving as CEO since.
Allison Page
(CPO)Began their career in Investment Banking at Credit Suisse before joining Hodes Weill & Associates. They hold a bachelor’s degree in Finance & Real Estate from The Wharton School.
Kinesh Patel
(CTO)Received a B.S. in Electrical/Computer Engineering from the University of Texas at Austin, and an MBA in Finance and Strategy from the New York University Leonard N. Stern School of Business. Team Lead, Scientific Computing at ExxonMobil.
Share this job
View 12 more jobs at SevenRooms