Vice President of Product & Strategy, Togetherwork
Platform
More information about location
Mission-critical software & payments solutions
Be an early applicant
Mission-critical software & payments solutions
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
To ignite the spirit of unity, empower collective growth, and propel communities toward extraordinary achievements.
Role
Who you are
- You are a strategic, systems-oriented product leader who thrives at the intersection of technology, business, and execution
- You combine architectural vision with operational rigor and are motivated by building high-performing teams that scale impact across an enterprise
- Defining long-term platform strategy and communicating it clearly across teams and leadership levels
- Building and leading high-caliber teams focused on delivery excellence and innovation
- Partnering cross-functionally with Engineering, Data, Product, and Finance to ensure alignment and results
- Driving adoption of shared services, data democratization, and AI enablement
- Translating platform capabilities into measurable outcomes for customers and portfolios
- Leading through influence, fostering collaboration, and promoting a culture of learning and ownership
What the job involves
- Department: GM, Product & Design Organization
- Reports to: Chief Product Officer
- The VP, Product & Strategy – Platform leads Togetherwork’s shared platform organization, overseeing the foundational services that power every product across the company
- This role is responsible for defining and executing the platform strategy that enables scalability, innovation, and operational excellence across all portfolios
- The VP serves as the architectural and strategic leader for Payments, Payments Marketplace, Data, Reporting, AI/ML, Integrations, Onboarding, Managed Services modernization, and UI/UX frameworks
- They will build and lead a new team from the ground up, ensuring Togetherwork’s core platform services are reliable, performant, and drive measurable impact
- This leader partners closely with Engineering, Architecture, Data, and Product teams to ensure cross-portfolio alignment and enablement
- They will define success metrics, govern platform roadmap execution, and drive adoption of shared services across the company
- Build a new platform organization from scratch and define its culture, systems, and operating model
- Lead innovation in AI, payments, and data enablement across a diverse SaaS portfolio
- Partner with a highly engaged executive team and influence the long-term technology vision
- Drive measurable business impact through platform modernization, scalability, and shared service adoption
- Be part of a collaborative, fast-paced culture that values transparency, accountability, and purpose-driven leadership
- Define and communicate the long-term platform strategy powering all Togetherwork portfolios
- Build the Platform team from the ground up as the newest strategic investment in Togetherwork’s growth
- Govern platform roadmap execution, ensuring alignment with company priorities and engineering excellence
- Partner with Engineering, Architecture, and Data teams to ensure reliability, scalability, and performance
- Oversee the development of Payments, Reporting, AI/ML, and Data capabilities that enhance product outcomes
- Lead internal enablement sessions and publish quarterly roadmap updates for cross-portfolio visibility
- Define success metrics for platform adoption, utilization, and ROI
- Serve as the senior escalation point for platform delivery issues or risks
- Champion data democratization, AI adoption, and platform-driven efficiency
- Model Togetherwork’s leadership expectations: transparency, collaboration, accountability, and innovation
- Own the platform enablement budget, roadmap investment recommendations, and KPIs
- Partner with Finance, Engineering, and Product leadership on planning and forecasting for ELT review
- Lead monthly and quarterly business reviews to assess platform ROI and enablement progress
- Ensure platform initiatives deliver measurable business and customer outcomes
- Build the Platform organization into a high-performing innovation engine
- Coach and develop leaders to drive strategic and technical maturity
- Foster a culture of learning, shared ownership, and AI-enabled decision-making
- Promote collaboration across Product and Engineering teams to drive platform adoption
- Key Metrics / Success Measures
- Speed and quality of platform team build-out
- 10x improvement in UI/UX frameworks and delivery efficiency
- Platform reliability, uptime, and adoption across portfolios
- Increased shared service utilization and AI integration
- Demonstrable ROI from platform investments
- Consistent cadence of MBR/QBR completion and roadmap publication
- Improved engagement and leadership feedback scores
Our take
Togetherwork specializes in providing software and payment solutions tailored for member-based organizations. The company offers a suite of tools designed to enhance group management, member engagement, and financial operations.
The company has built a strong reputation for supporting organizations in their growth and operational needs. With solutions that are crafted to simplify membership management, improve communication and optimise payment processes, organizations can deliver high-quality services to their members and constituents.
Recently, the company secured substantial funding, highlighting backers' faith in the company. This funding will support the company's plans to enhance its capabilities and expand its reach, continuing its mission to strengthen member-based organizations and contribute to their growth and success.
Steph
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Medical, dental, and vision insurance options
- 100% Employer paid short/long term disability
- Basic Life
- 401(k) option with 100% company match
- Flexible paid personal/vacation time built on mutual trust and accountability
- 10 sick days annually
- 10 company paid holidays
- 6 weeks paid parental leave
- Pet Insurance
- Medical Travel Benefits
- Infertility Benefits
- Teladoc
- Employee Assistance Program
- Wellness Benefits & Engagement Platform
Company HQ
Civic Center, New York, NY
Leadership
Neil Platt
(CEO)They have spent most of the past 20 years as a Software and Payments Entrepreneur and Executive, nurturing and growing successful fintech companies.
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